Shubham Pal
Lucknow,Uttar Pradesh
Summary
Accomplished Regional Head at AamDhanE Private Limited, adept in operations management and strategic partnership development. Spearheaded growth strategies, achieving significant client satisfaction and efficiency improvements. Demonstrates exceptional leadership and analytical skills, with a proven track record of optimizing processes and enhancing profitability.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Zonal Manager
Avsar SPNN Business Services Private Limited
Lucknow, UP
04.2026 - Current
- Apr 2026 – Present
Role Overview
Leading Pan-India recruitment operations with end-to-end responsibility for workforce planning, talent acquisition, business development, and strategic partnerships. Managing high-volume hiring projects, driving candidate mobilization, expanding training partner networks, and leading cross-functional recruitment teams to deliver workforce solutions across multiple industries.
Key Responsibilities
• Spearheading Pan-India recruitment and talent acquisition for large-scale manufacturing, engineering, automotive, electronics, logistics, and industrial workforce requirements.
• Leading a geographically distributed recruitment team and ensuring achievement of hiring targets through effective planning, execution, and performance management.
• Building and managing strategic partnerships with Skill Development Centers, ITIs, Polytechnic Institutes, Colleges, Universities, NGOs, CSR organizations, and Government Training Institutions for sustainable talent sourcing.
• Driving business development initiatives by onboarding new recruitment partners, vendors, and institutional alliances to strengthen the hiring network across India.
• Managing the complete recruitment lifecycle, including manpower planning, sourcing, screening, interviews, offer management, onboarding, and post-joining engagement.
• Developing and implementing candidate mobilization strategies to improve joining ratios, reduce offer dropouts, and enhance recruitment efficiency.
• Managing vendor onboarding, commercial negotiations, performance monitoring, and recruitment partner relationships.
• Coordinating with internal stakeholders and leadership teams to ensure timely fulfillment of manpower requirements while maintaining service quality and compliance.
• Organizing campus recruitment drives, mega job fairs, placement events, and large-scale hiring campaigns across multiple states.
• Monitoring recruitment KPIs, preparing MIS reports, dashboards, hiring analytics, and presenting business performance insights to senior management.
• Driving continuous process improvements to optimize recruitment operations, enhance candidate experience, and improve overall hiring productivity.
Key Achievements
• Successfully managed Pan-India recruitment operations across multiple locations and business verticals.
• Established strong partnerships with training institutions and workforce development organizations to expand the candidate pipeline.
• Led high-volume recruitment campaigns while consistently improving joining conversions and reducing candidate dropouts.
• Built and managed a scalable vendor and recruitment partner ecosystem to support business expansion.
• Streamlined recruitment processes, improving operational efficiency and turnaround time.
• Led and mentored recruitment teams, fostering a high-performance culture focused on quality hiring and target achievement.
Regional Head
AamDhanE Private Limited
05.2024 - Current
- Develop and execute the company's strategic growth plan, aligning staffing services with market demands and client expectations
- Identify new business opportunities, key partnerships, and growth markets to expand the client base
- Create and maintain relationships with major clients and decision-makers, ensuring long-term partnerships
- Ensure high levels of client satisfaction through effective communication and service quality
- Act as the primary escalation point for client concerns and manage major client accounts
- Implement client feedback mechanisms to continuously improve service delivery
- Optimize staffing and recruitment processes to ensure efficiency, speed, and quality of hires
- Set and monitor key performance indicators (KPIs) for recruitment consultants, recruiters, and other team members
- Ensure compliance with regulatory standards, labor laws, and best practices in the staffing industry
- Prepare and manage the annual budget, overseeing revenue generation, expenses, and profitability
- Develop and implement cost-effective strategies to maximize profitability while maintaining quality
- Regularly report on financial performance and provide insights on areas for financial improvement
- Ensure compliance with relevant labor laws, data privacy regulations, and other legal requirements
- Establish risk management practices to safeguard client and candidate data
- Create policies and protocols to mitigate operational risks and maintain a reputation for integrity
Senior Operation Manager
Learnet Skills Limited
04.2023 - 05.2024
- Formulating and executing operational strategies with the aim of accomplishing organizational goals and objectives
- Crafting and supervising budgets, in addition to generating and scrutinizing financial reports to ensure consistent profitability
- Supervising production processes to guarantee the punctual delivery of high-quality products or services
- Directing and fostering staff development to facilitate the attainment of organizational goals and targets
- Implementing and fine-tuning operational processes and procedures to enhance overall efficiency and productivity
- Measures the percentage increase in total revenue over a specific period, indicating the company's ability to generate more income
- Measures the cash generated or used by the company's core operating activities, reflecting its ability to meet short-term obligations
- Identifying and choosing the right vendors based on factors such as quality, reliability, cost, and alignment with organizational goals
- Cultivating positive and collaborative relationships with vendors to enhance communication and resolve issues promptly
- Regularly assessing vendor performance against established key performance indicators (KPIs) to ensure adherence to service levels and quality standards
- Partnerships between businesses or institutions to achieve common business goals, such as market expansion, product development, or shared services
- (Employment Services)
Assistant Operation Manager
GOOD WORKER TECHNOLOGIES PVT. LTD.
07.2021 - 03.2022
- Coordinating and communicating with other departments or teams within the organization
- Assisting in managing logistics and transportation to ensure timely delivery of products or services
- Assisting in managing inventory and supplies to ensure availability and minimize waste
- Assisting in analyzing operational performance data to identify trends and opportunities for improvement
- Coordinating and assisting in the implementation of new processes or procedures to improve efficiency and productivity
Skilled MIS EXECUTIVE
IL&FS SKILLS DEVELOPMENT CORPORATION LIMITED
10.2019 - 06.2021
- Developing and implementing MIS strategies and systems to support the organization's business objectives
- Collecting, analyzing, and interpreting data from various sources to produce reports and insights that inform decision-making
- Providing career counselling and guidance to students or job seekers to help them identify their strengths, interests, and career goals
- Coordinating and organizing job fairs, networking events, and other career-related events to connect students or job seekers with employers
- Analyzing offer Letters, Bank Statements of Employees via centres and uploading them on the portal once verified
Customer Service MIS EXECUTIVE
Vodafone Essar Digilink Limited
04.2013 - 09.2019
- Maintaining the dashboards and reports for customer-related issues
- Managing dashboards for Internal Reports like customer satisfaction, employee quality check and performance report
- Generating and analyzing all Corporate Reports
- Designing, developing and maintaining dashboards and reports with actionable business intelligence related to the company's products and services
- Managing customer data in the organization's information systems, including customer contact information, purchase history, and feedback
- Worked with Vodafone roll of Apex services
Assistant Supervisor
Apex Telenet
08.2008 - 07.2011
- Handling a team of 80+ Tele callers including Team leaders & Quality Auditors
- Working on CRM with SS7 Link, Uploading the calling data on the server & also extracting the reports from time to time & and at the end of the day
- Managing the daily operations of the call centre, including managing staff schedules, assigning workloads, and monitoring performance
- Training and coaching call centre staff to ensure they have the skills and knowledge to provide excellent customer service
- Analyzing call centre data, including call volume, wait times, and customer feedback
- This involves designing and running reports, analyzing trends and patterns, and presenting findings to senior management
- Vodafone Essar Digilink Ltd.
Education
M.B.A - undefined
Kanpur University
01.2013
B.A - undefined
Kanpur University
01.2011
10+2 - Commerce Stream
01.2006
High School - Commerce Stream
01.2004
Skills
- Leadership
- Communication
- Problem-solving
- Analytical skills
- Time management
- Operations management
- Innovation and creativity
- Team management
- Performance reporting
- Meetings and presentations
- Partnership development
- Sales planning
- Relationship building
- Team evaluation
- Budget development
Languages
English
Hindi
Personal Information
- Father's Name: Late Mr Ram Shankar Pal
- Mother's Name: Kanchan Pal
- Number of Children: 2
- Marital Status: Married
Disclaimer
I hereby declare that all the information provided in this resume is true to the best of my knowledge and belief. I am willing to provide any further information or documentation to support my application.
Timeline
Zonal Manager
Avsar SPNN Business Services Private Limited
04.2026 - Current
Regional Head
AamDhanE Private Limited
05.2024 - Current
Senior Operation Manager
Learnet Skills Limited
04.2023 - 05.2024
Assistant Operation Manager
GOOD WORKER TECHNOLOGIES PVT. LTD.
07.2021 - 03.2022
Skilled MIS EXECUTIVE
IL&FS SKILLS DEVELOPMENT CORPORATION LIMITED
10.2019 - 06.2021
Customer Service MIS EXECUTIVE
Vodafone Essar Digilink Limited
04.2013 - 09.2019
Assistant Supervisor
Apex Telenet
08.2008 - 07.2011
M.B.A - undefined
Kanpur University
B.A - undefined
Kanpur University