Shubham Yadav
Senior Sales Manager - Branch Banking
Summary
Dynamic Senior Sales Manager at IDFC FIRST Bank with a proven track record in driving business growth and retention. Expert in developing impactful sales strategies and delivering sales numbers. Skilled in performance tracking and fostering strong client relationships, resulting in improved customer satisfaction and accelerated team success.
Overview
5
5
years of professional experience
Work History
Senior Sales Manager
IDFC FIRST Bank
09.2020 - Current
- Joined as Management Trainee in the Month of Sept 2020, got promotion as Sales Manager in April 2021 and Senior Sales Manager in April 2023.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Achieved Trade & Forex revenue of Rs 1 Crore in the financial year 2024-25.
- Achieved MOM growth of Rs 1.5 Cr in CASA through New to Bank Customers.
- Achieved MOM productivity of 12 per staff in terms of CASA and 50% team Activation on Life Insurance.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow revenue through TPP Cross Sell.
- Managing a team of 8 Sales Officer.
Education
Post Graduate Diploma in Management - Finance & Marketing
International School of Business & Media
Pune, India 04.2001 -
B.Com - Marketing
Narvadeshar Degree College, Lucknow University
Lucknow, India 04.2001 -
HIGHER SECONDARY CERTIFICATE - Commerce
Little Flower School
Gorakhpur, India 04.2001 -
Secondary School Certificate -
Little Flower School
Gorakhpur, India 04.2001 -
Timeline
Senior Sales Manager
IDFC FIRST Bank
09.2020 - Current
Post Graduate Diploma in Management - Finance & Marketing
International School of Business & Media
04.2001 -
B.Com - Marketing
Narvadeshar Degree College, Lucknow University
04.2001 -
HIGHER SECONDARY CERTIFICATE - Commerce
Little Flower School
04.2001 -
Secondary School Certificate -
Little Flower School
04.2001 -
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