Shubhanan Shitut
Banker- NRI Business
Mumbai,Maharashtra
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
18
18
years of professional experience
3
3
Certifications
1
1
Language
Work History
NRI- Business Manager /Regional RM
DCB Bank
2 2022 - Current
- Handling entire west-2 Region with 25 Branches for NR Business with help of 1 Team member.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Interacted with customers and Bank Staff with utmost professionalism to solve issues and challenges.
- Established communications with clients and Companies and increased sales volume.
- Greeted customers and responded to customer enquiries.
- Established customer-centric focus to build customer loyalty and retention.
- Managed business, Sales Targets & generate the Revenue for the Bank through various Product like Casa TD FCNR Forward FX Trade ETC....
Personal Banker-Hybrid RM
HDFC Bank
08.2014 - 01.2022
- handling HDFC Bank - Tulsiani Nariman Point Branch for Hybrid portfolio of NRI customers
- Previously handles HDCF Bank - Thane and Kalyan branches classic portfolio of NRI customers
- Portfolio size was INR 0.65 bn
- The profile includes service cum acquisition of NRI clients and cross selling of banking and financial products as per tailor fitting customer needs
- Suggesting tax saving financial tools and looking after investment portfolio.
Sr. Relationship Manager
IDBI FEDERAL
10.2010 - 07.2014
- Handling the Navi Mumbai Cluster composing of 6 branches Of IDBI Bank and handling 3 Lead generator under me
- Handling HNI client of IDBI BANK & guide them for investment
- Generate revenue For IDBI Bank through IDBI federal products
- Performing operations activity as well conducting staff training programs
- Solving financial need
- Key Achievements
- Winner of ZONAL level December don Contest
- Winner of ICE barge Branch activation Contest
- Taken triple level promotion in 2012-13& become Sr
- Relationship manager
- Again took single level promotion in Sep 2013
Senior Financial Planning Consultant
MetLife India - Axis Bank /Karnataka Bank
08.2008 - 05.2010
- Solving Financial needs
- Handled front desk-Customer queries
- Key Achievements
- Awarded the Starter Award for the Best Performance in Pan India within a short span by MetLife India
- Winner of almost all the competitions held by Axis Bank and MetLife in Pan India and other West Zone competitions
- Price winning Contest Qualifier
- Winner of Monsoon Magic Contest In July 09
Phone Banking Officer
I-process
07.2007 - 08.2008
- Working as Phone Banking officer and generate the Leeds by Calling ICICI Bank Customer for Retails Deposit like FD RD Insurance
- Min 120 Call per Day and generate the business of Min 1 Lakh per Day
- Remained updated on company offerings through regular product
-
Revenue & Retention Executive
Tata broadband
08.2006 - 07.2007
- Worked with TATA Indicom Broadband As Revenue &Retention Executive , Handling 350 Customer in a month and sale the Broadband Services.
- Solving Customer Query And Bill Related Problem.
- Coordinating with local cable service providers to provide broadband services to their customers, and retention of the same customers
- Maintain Customer Relations and ask references
Education
Bachelor of Arts - Arts Marathi Literature,
K V Pendharkar Collage
Dombivli Mumbai12th - Arts
Mumbai University
Mumbai10th - Marathi
Swami Vivekanand School
DombivliDiploma - Office Automation & Graphic
Keerti Computer Institute
Skills
Customer Service
Documentation
Leadership and team building
Sales planning and implementation
problem solving
Teamwork motivation
Customer retention
Staff training
Strategic Planning
Business Planning
Certification
Computer Diploma in office automation
Timeline
Personal Banker-Hybrid RM
HDFC Bank
08.2014 - 01.2022
Sr. Relationship Manager
IDBI FEDERAL
10.2010 - 07.2014
Senior Financial Planning Consultant
MetLife India - Axis Bank /Karnataka Bank
08.2008 - 05.2010
Phone Banking Officer
I-process
07.2007 - 08.2008
Revenue & Retention Executive
Tata broadband
08.2006 - 07.2007
NRI- Business Manager /Regional RM
DCB Bank
2 2022 - Current
Bachelor of Arts - Arts Marathi Literature,
K V Pendharkar Collage
12th - Arts
Mumbai University
10th - Marathi
Swami Vivekanand School
Diploma - Office Automation & Graphic
Keerti Computer Institute