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Friendly and enthusiastic manager with 4 years of specification in customer service. Able to learn new tasks quickly and proficient key customer relationships. Represent establishment with friendly,professional demeanor at all times.

    Dynamic Store Manager with over 10 years of experience at Domino's, committed to driving operational excellence and enhancing customer satisfaction. Expertise in team leadership, inventory management, and strategic planning positions well to contribute to the growth of a forward-thinking organization. Proven leader and problem-solver dedicated to streamlining operations, reducing costs, and fostering a positive work environment. Eager to embrace new challenges in a full-time Next level role that leverages strong interpersonal skills, effective time management, and a proactive approach to achieving team objectives.  

Responsible professional with experience in FOOD AND BEVERAGE operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency. Proven track record of successfully driving sales and achieving results. Adept in problem-solving. Solved problems and resolved conflicts for team members and customers. Oversaw day-to-day store operations to foster efficient and profitable operations. Addressed employee issues, performed corrective actions, and terminated employment when necessary. Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions. Stocked and organized products in storage spaces and retail shelves. Created and distributed training materials to staff members. Established efficient inventory management system to maximize sales and reduce costs. Tracked store inventory and ordered new products to prevent shortages. Reviewed financial statements, sales reports, and other performance data to measure productivity. Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels. Organized and guided activities such as sales promotions requiring coordination with other department managers. Established and monitored KPIs to optimize company performance. Prepared staff work schedules and assigned specific duties. Set sales targets and budgets for team leads and employees to follow. Interviewed and hired prospective employees according to team needs. Arranged store cleanings and renovations during periods of low customer traffic. Evaluated customer feedback and complaints to locate weaknesses and improve service. Coordinated employee schedules according to availability and made staffing adjustments to cover shifts. Monitored customer service levels and implemented necessary changes to improve customer satisfaction. Leveraged new sales strategies to increase store revenue.

Dynamic Sr. Guest Delight Manager at Domino’s, recognized for enhancing guest satisfaction through effective communication and team management. Expert in food safety and inventory management, I consistently resolved customer complaints, ensuring a welcoming environment and maintaining high service standards, contributing to increased customer loyalty and brand reputation.

Shubh Madgundi

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Guest delight executive

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Diploma - Computer Engineering

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Guest delight executive

SSC -

Diploma - Computer Engineering

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