Shweta
Jind
Summary
Adaptable professional with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Adept at driving initiatives from conception to completion, while ensuring adherence to quality standards and timelines. Strong communicator with a talent for building and nurturing productive relationships. Decisive leader, driven to optimize processes and streamline operations for team efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Associate
WNS Global Services Limited
10.2021 - Current
- Working as a part of Insurance Broking Accounting (London Market Insurance)
- Handling Ireland and UK entity Team
- Generating weekly US Sub broker report and work as per the agreed procedure by client
- Handling Intercompany Ledgers by weekly and monthly reconciling the statements and taking appropriate action accordingly.
- Mailbox- managing central mailbox by providing timely response
- Payments- Responsible for arranging timely payments to client
- High warranty payments- ensuring PPW/PPC/NOC timely payments to avoid cancellation.
- Reconciliation- Reconciling monthly statements and reporting the discrepancies to client to get resolved as per the procedure.
- Collection- Following up for credit balances and allocating the funds to appropriate ledgers.
- Performing QA s and handling daily QA reports
- Interaction with Onshore team and processing team to resolve invoice errors and discrepancies.
- Awarded with title Best performer, Star of the Quarter
Senior Process Associate
Genpact India Pvt. Ltd.
10.2017 - 10.2021
- Worked as a part of Agency billing Operations (US Insurance)
- Handling trainings and mentoring to new folks
- Handling queries of new joiners and agents, Interaction with Client to resolve queries
- E-Bill- Responsible for Sending invoices start of every month
- Late Issue- Include policies in current statement or sent Special pay invoice to the agent.
- Cash application- applying cash for the payments received through LBX, Wire & EFT
- Account current / Northland Reconciliations - reconciling the statements as per backup received from client within given SLAs and TAT
- Responsible for maintaining monthly commission difference report
- Past due/ NOC- Responsible for sending past due notices to the agents and issue NOCs as per procedure
- Payment History- Making payment histories as per the requirement of clients
- Write offs- Performing bad debt write offs for small amounts to clear ledger
- Credit balance- Issue cheques/Wires to the agents for credit amount
- Commission Statement- sending commission discrepancies to client with details information at the end of every month
- Performing QA for new transition
- Received Client Appreciation twice
Associate
M/s Data Flow Services Ltd.
08.2017 - 11.2017
- Document verification
- Data entry
Education
M.COM -
IGNOU
01.2021
B.COM Hons. -
University of Delhi
01.2016
Skills
- Efficient and curious to learn new things
- Time management
- People' skill
- Analytical thinking
- Quality assurance
- Client relationship management
- Work Planning and Prioritization
Certification
Diploma in IFRS, University of Delhi, 2017
Personal Information
Date of Birth: 02/25/95
Hobbies and Interests
- Travelling
- Art
- Watching movies
- Sports
Disclaimer
I hereby confirm that all the statement made above are true and correct to the best of my knowledge and belief.
Contact Number
9968950679
Husband Name
Rohit Mangla
Timeline
Senior Associate
WNS Global Services Limited
10.2021 - Current
Senior Process Associate
Genpact India Pvt. Ltd.
10.2017 - 10.2021
Associate
M/s Data Flow Services Ltd.
08.2017 - 11.2017
M.COM -
IGNOU
B.COM Hons. -
University of Delhi