MS Excel
Shyamal Ladani
Senior process associate
Porbandar,Gujarat
Summary
Top-performing Senior Process Associate offering excellent skills in data analysis and team oversight. Pursuing a similar position where a well-qualified individual with an understanding of accounting processes and procedures is highly sought.
Overview
7
7
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Senior Process Associate
Tata Consultancy Services
02.2017 - 10.2023
- Met month-end reporting objectives and deadlines.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Identified modifications to processes and procedures that would promote better efficiency.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
Education
MBA - Financial Accounting
Value Education Corporate B School
Ahmedabad 04.2001 -
Skills
Accounts Payable
Calculations and analysis
Client Confidentiality
Process Analysis
Analytical Skills
Verbal and written communication
Software
SAP
Tebleau
SQL
Python
Certification
Data Science Pro Program
Timeline
Data Science Pro Program
05-2024
Senior Process Associate
Tata Consultancy Services
02.2017 - 10.2023
MBA - Financial Accounting
Value Education Corporate B School
04.2001 -