A persuasive Key Account Manager with a proven capability to create, maintain and enhance client relationships; credited for establishing large volume, high profit accounts with excellent levels of retention & loyalty • P&L Driver & Revenue Accelerator: Drove the operations for the organization, employed a pragmatic approach and catapulted profits • Rich experience in combining technical knowledge with sales skills to act as a primary contact for product demonstrations, client needs assessments and the development of technical specifications • Remained knowledgeable of market and industry trends, competitors, and leading customer strategies; keep a head of trends and changes in the business world • Analyzed customer feedback for improving the services with the key focus on new business development • Solution Selling: Architected technical solutions required to address customer requirements, assessed customer needs and recommended solutions that optimized value for both the customer and the firm • Customer-centric Approach: Ensured that the customer receives the sales, engineering and technical support necessary to provide solutions that meet their needs • An effective leader with excellent communication, negotiation , relationship building and people management skills
Remained knowledgeable of market and industry trends, competitors, and leading customer strategies; keep a head of trends and
changes in the business world.
· Primary responsible for business development.
· Interfaced with government department for tenders related business
· Working with the Architects and Builders.
· Explored new opportunities to expand business to the new segment of the customers.
· Supported in manpower allocation related activities to customers