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Determined Customer Service Representative and effortless communicator, over the phone and in writing. Comfortable handling objections and highly resilient. Excellent listening skills and maintain a positive, empathetic and professional attitude toward customers at all times. Motivated individual with years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building skills. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking and leading group discussions. Passionate worker with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Secures team success through hard work, attention to detail and excellent organisation. Shares knowledge to achieve results. Dedicated worker, demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Organised and dependable. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Reliable with industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.
Punctual Deputy Manager looking to obtain position where outstanding communication and problem-solving talents can be fully utilised. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates.
Experienced professional with focus on team leadership and operational management. Excel in improving processes and driving team performance through strategic planning and effective communication. Deliver outstanding results by fostering collaborative work environment and implementing innovative solutions.
Driven professional with proactive approach, equipped with leadership and problem-solving skills. Demonstrates exceptional communication and team management abilities, ensuring smooth operations and collaborative work environment. Committed to driving organisational success and fostering growth through strategic decision-making.
Driven professional with keen ability to lead teams and optimise operations, demonstrating strong leadership and problem-solving skills. Possesses excellent communication and decision-making abilities, crucial for fostering productive work environment. Ready to make significant impact in managerial role.
Resourceful Deputy Manager with knack for streamlining operations and fostering team collaboration. Implemented new training programmes, boosting staff productivity and morale. Spearheaded customer service improvements, leading to higher satisfaction and repeat business.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.

Over 18 years of experience in the areas of Retail Operations, Sales and Marketing, Product Management, and People Management across different industries (CDIT). A strategic planner with functional expertise in product management and implementation of effective business strategies to achieve revenue and profitability. Focused on exceeding team goals and morale in a new, challenging environment. Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional.

Results-driven banking professional with over 5+ years of progressive experience in retail banking, financial sales, and customer relationship management. Demonstrated expertise in core banking operations, cross-selling of financial products, and compliance with KYC/AML regulations. Adept at navigating fast-paced, target-driven environments while maintaining high standards of risk management and operational efficiency. Proficient in CRM platforms, MS Office Suite, and digital banking tools, with a strong command of banking products including savings and current accounts, term deposits, personal loans, credit cards, and insurance solutions. Skilled in client onboarding, needs-based selling, and conflict resolution, with a proven ability to drive customer satisfaction, retention, and portfolio growth.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Seeking a career in a professional organization , which offers me challenging opportunity where I can share and enrich my knowledge contribute to the growth of the organization as a part of the team
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Siddhant Shukla

Summary

Overview

Work History

Deputy Manager

Future banker trainee

BFSI Trainee

Billing Executive

Intern

Education

PGDBFSI - PG Diploma in Bfsi

Bachelor of Science - Tourism And Hospitality Management

Skills

Certification

Timeline

Deputy Manager

Future banker trainee

BFSI Trainee

PGDBFSI - PG Diploma in Bfsi

Billing Executive

Intern

Bachelor of Science - Tourism And Hospitality Management

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