Siddharth Bhawra

• Coordinating Internally with various stakeholders to address and resolve merchant issue
• Using Problem solving skills to understand the business issues related to payout, transactions , refund and profile.
• Served as liaison, facilitating communication between technical teams and related customer issues.

-Worked on app development using Kotlin software.

Designed layouts for login page.

-Worked on integrating login page with Rest API and Firebase.

-Helped in designing app in which one could read news of all categries similar to inshorts.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Coordinator: Worked with regional office collecting responses of audit remarks on sales and operations from various branches in the region and sending the same back to the department.