Siddharth Parekh
Executive Assistant to Founder/ CEO
Noida
Summary
Dynamic and detail-oriented executive assistant and travel professional with over a decade of experience in fast-paced corporate environments, including manufacturing, fin-tech, and travel industries. Expertise in navigating the complexities of C-suite priorities while implementing effective procedures and service standards that drive business excellence. Proven ability to foster strong interpersonal relationships, demonstrating high levels of initiative and effective communication skills. Committed to delivering exceptional support that enhances operational efficiency and contributes to organizational success.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Deputy General Manager, CEO’s Office
Bira 91
08.2022 - Current
- Driving CEO Cadence: Orchestrating the CEO’s annual calendar, ensuring key events and engagements are prioritised. Maintaining a consistent and organized rhythm/schedule of meetings and business reviews. Creating a structured routine that aligns with the CEO’s strategic priorities.
- Driving Travel & Expense Management: Effectively managing all aspects related to the Org International travel activities and CEO + Leadership travel and associated expenses. Ensuring that travel plans align with business priorities, ensuring policy and budget adherence, and the executive’s travel experiences are optimized. Preparing expense reports and ensuring it is submitted, reviewed, and processed in a timely manner maintaining accuracy, transparency and confidentiality.
- Strengthening Corporate Org Cadence: Schedule planning and leading the execution of the key events – Board Meetings, Investor visits, Annual Meetings, International and Domestic leadership off-sites, Driving ICC & IPL ticket engagements, corporate gifting specially during new product launches and festivals.
- Confidentiality: Ensuing handling of sensitive information securely and to maintain discretion in meetings and using secure communication channels for sharing and storing confidential and data related to the CEO and leadership group.
- Beyond scope-of-work: Supporting the core teams to organise and carry out Special Projects and Initiatives, Employee Engagement and Policy Development.
- Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency and stakeholder engagement.
- Streamlined project management processes, resulting in improved timelines and increased accountability across departmental collaborations.
- Spearheaded organizational change initiatives that fostered a culture of innovation, driving employee engagement and retention.
- Facilitated executive meetings and briefings, ensuring timely communication of strategic objectives and key performance indicators to stakeholders.
Executive Assistant to Founder/ CEO & Executive Manager
Paytm
01.2019 - 08.2022
- Comprehensive administrative support and Calendar management of the CEO: Ensured meetings are scheduled and the details are circulated to the attendees beforehand. Managed C-suites’ floor activities and luncheons and handled a wide range of administrative and executive support-related tasks. Shown proactive and meticulous control, maintenance, and execution of business and personal calendars. Planned meetings and appointments with a high degree of autonomy, ensuring the most efficient planning in terms of time, costs, and priorities.
- Travel management: Managed the domestic and international, official, and personal travel for the CEO and the leadership work group, optimizing the complex travel routes and visa requirements.
- Events and Vendor management: Leading the team and leasing with the vendors to arrange and execute team events like quarterly board meetings, monthly town halls, and off-sites. A constant dealing with local, global vendors & regulatory bodies to expand the operational landscape & maintain active follow-ups.
- Expense Reports: Maintaining MIS reports and keeping a track of expenses and reimbursements. Onboarding and processing payments to the PR agencies.
- Others: Been a key member of the Paytm Foundation.
- Learned to convert a crisis into an opportunity.
- Streamlined executive scheduling processes by implementing digital tools, enhancing productivity and reducing appointment conflicts.
- Coordinated cross-departmental communications, ensuring alignment on strategic initiatives and improving organizational efficiency.
- Developed and maintained comprehensive reporting systems, providing insights that informed executive decision-making and strategic planning.
- Managed logistics for high-stakes meetings and events, fostering collaboration and driving successful outcomes for key stakeholders.
Travel Coordinator – Administration
Essex Lake Group LLC
12.2016 - 01.2019
- Managed the operations of the Global Travel Desk and assisted with office events.
- Worked closely with the senior leadership team to build business relations with immigration lawyers and local and global vendors.
- Prepared and maintained multiple travel MIS reports for the perusal of the senior leadership team.
- Mentored peers, and new and/or junior travel associates.
- Coordinated complex travel itineraries for executives, optimizing routes and accommodations to enhance operational efficiency.
- Managed vendor relationships, negotiating rates and terms to secure cost-effective travel solutions for the organization.
- Streamlined booking processes by implementing a centralized travel management system, reducing booking errors and improving turnaround time.
- Developed and maintained travel policies and procedures, ensuring compliance with organizational standards and regulatory requirements.
Corporate Relationship Executive – Corporate Travel
Thomas Cook India Ltd.
06.2015 - 12.2016
- Implemented the service standards to meet business requirements.
- Learned to develop strong collaboration with other business functions.
- Promoting the products and services of a supplier to clientele, categorized by the organization.
- Cultivated and maintained strategic partnerships with corporate clients, enhancing travel management efficiencies and client satisfaction.
- Coordinated comprehensive travel solutions for corporate accounts, driving streamlined operations and improved travel experiences.
- Developed and implemented customized travel policies for clients, resulting in increased adherence to corporate travel guidelines.
- Led training sessions for corporate clients on travel management systems, ensuring accurate utilization and maximizing operational effectiveness.
Travel Counsellor – Traveller Services
Carlson Wagonlit Travel India Ltd.
02.2014 - 06.2015
- Exposure to corporate travel management.
- Day-to-day proactive communication with the corporate clientele via telephone and e-mails to assist with all their travel needs.
- Developed tailored travel itineraries for clients, enhancing their travel experiences and ensuring 100% satisfaction ratings.
- Collaborated with vendors to secure competitive rates, optimizing budget allocations while maintaining quality service standards.
- Provided expert guidance on destination selection, travel documentation, and compliance, resulting in seamless travel operations for clients.
Summer Intern – Hotel Contracting
Thomas Cook India Ltd.
05.2013 - 06.2013
- Assisted the manager in the meetings with the hotel representatives and maintained the database for the in-house software.
- Researched and analyzed hotel contract agreements to identify cost-saving opportunities, enhancing overall profitability for the organization.
- Collaborated with cross-functional teams to streamline the contracting process, improving efficiency and reducing turnaround times for agreements.
- Assisted in the creation of comprehensive reports on market trends, providing insights that informed strategic decision-making for hotel partnerships.
- Coordinated negotiations with hotel partners to secure favorable terms, strengthening relationships and ensuring alignment with company objectives.
Education
PGDM - International Tourism Business
Indian Institute of Tourism And Travel Management
Gwalior03.2014
Bachelor of Commerce -
Commerce College, Rajasthan University
Jaipur01.2012
SSC and HSC - Commerce
Bhartiya Vidya Bhavan’s Vidyashram
Jaipur03.2009
Skills
Certification
Travelport – Galileo in 2014
Accomplishments
- Implemented effective cross-functional collaboration, fostering a positive and productive working environment at Bira 91.
- Successfully implemented new procedures to streamline C-suits’ office administrative processes and promoted twice during my 3-year term at Paytm.
- Increased administrative and travel cost efficiency at Essex Lake Group.
- Single-handedly, successfully managed the Global Travel Desk at Essex for >1 year.
- Awarded Top Performer – Operational Trainee and Bravo at Carlson Wagonlit Travel India Ltd.
Timeline
Deputy General Manager, CEO’s Office
Bira 91
08.2022 - Current
Executive Assistant to Founder/ CEO & Executive Manager
Paytm
01.2019 - 08.2022
Travel Coordinator – Administration
Essex Lake Group LLC
12.2016 - 01.2019
Corporate Relationship Executive – Corporate Travel
Thomas Cook India Ltd.
06.2015 - 12.2016
Travel Counsellor – Traveller Services
Carlson Wagonlit Travel India Ltd.
02.2014 - 06.2015
Summer Intern – Hotel Contracting
Thomas Cook India Ltd.
05.2013 - 06.2013
PGDM - International Tourism Business
Indian Institute of Tourism And Travel Management
Bachelor of Commerce -
Commerce College, Rajasthan University
SSC and HSC - Commerce
Bhartiya Vidya Bhavan’s Vidyashram