Summary
Overview
Work History
Education
Skills
Languages
Leadership & Volunteering
Affiliations
Languages
Certification
Timeline
Generic
Siddharth Shetty

Siddharth Shetty

Bengaluru

Summary

I am an enthusiastic and driven business analyst, with a focus on customer empathy. With almost two years of experience in a client-facing role, I have honed my ability to understand and address client needs, leveraging insights to drive innovative solutions, and enhance customer satisfaction. As a fitness enthusiast, I bring the same drive, discipline, and consistency from my fitness journey to all other aspects of my life. I am continuously striving to improve and achieve new goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Analyst

Sonata Software
Bangalore
03.2025 - Current

Company Overview

Sonata Software is a global IT services and consulting company, headquartered in Bangalore, India. It offers digital transformation, software development, and platform-based services across industries like retail, travel, manufacturing, and distribution. The company specializes in cloud, data, AI, and Microsoft technology solutions.

Client Overview

Wellpath is the largest U.S. provider of correctional and behavioral healthcare, serving over 200,000 patients daily. As a key client of Sonata Software, it partners with them for IT modernization, digital transformation, and cloud/data solutions.

Training and Project Experience

Business Analyst and Product Development Training – Sonata Software.

Delivered detailed presentations on:

  • Wellpath Business Overview.
  • Requirement Gathering Techniques.
  • Project Management (Epics, Features, and Prioritization).
  • Document templates and end-to-end product development lifecycle.

Gained expertise in:

  • Agile methodology and Scrum framework (ceremonies, roles, artifacts).
  • Business documentation techniques and stakeholder communication.
  • Manual testing concepts: test case creation, and defect reporting.
  • Soft skills: business communication, presentation, and collaboration.
  • Certifications from Sonata Scope in Agile, Manual Testing, and Assessments.

Wellpath & ERMA Project Involvement:

  • Developed a strong understanding of Wellpath's organizational structure and HIPAA compliance standards.
  • Participated in knowledge transfer sessions on POCC, Patient Profile, and Encounter modules.
  • Built strong domain expertise in ERMA by performing module-level testing and requirement validation.
  • Defined and reviewed acceptance criteria.
  • Developed well-structured, concise user story descriptions to ensure clarity and alignment across team members.
  • Actively participated in daily Scrum calls and cross-functional discussions with the ERMA team.
  • Validated business requirements through exploratory testing and real-time feedback.
  • Utilized Azure DevOps to review test plans and track user stories through various workflow stages.
  • Shared detailed test execution and validation reports with stakeholders.
  • Collaborated with peers during the ERMA module testing and feedback cycles.

Leadership and Cross-Team Collaboration.

Initiated and created the 'Sonata x Wellpath Cookbook' project.

  • Spearheaded the Cookbook initiative during the Wellpath–Sonata Town Hall event to enhance team bonding and cultural exchange.
  • Independently coordinated with members across Sonata and Wellpath teams, gathering personal recipes and stories during the virtual event.
  • Compiled, formatted, and designed a professional cookbook document, showcasing contributions from all participants.
  • I presented the final version to senior leadership and key stakeholders, where it was officially recognized as a part of the team's extracurricular engagement.
  • Received appreciation for demonstrating initiative, communication, and collaboration skills beyond core responsibilities.

Business Analyst

Heraizen Technologies Pvt Ltd
Bangalore
06.2022 - 12.2023

Company Overview

Heraizen Technologies is a technology product company specializing in digital transformation solutions for the education sector.

Client Overview:

BMS College of Engineering (BMSCE), Bangalore, is one of India’s top engineering institutions, known for its academic excellence, strong industry ties, and consistently high placement records. Accredited with NAAC A++ and NBA Tier-I, it ranks among the best private engineering colleges in the country.

In this onsite role, I engaged with a major client in the education domain, where my responsibilities included:

  • Understanding product functionalities.
  • Eliciting requirements and conducting gap analysis.
  • Performing data analysis.
  • Conducting product testing and impact analysis.
  • Configuring features, providing product training, and onboarding users.
  • Driving tool adoption and managing change.
  • Providing customer support.

Education

BBA - General Studies

Amity University Online
Bengaluru
02-2026

BBA - Decision Science

Christ University
Bengaluru
12.2022

Skills

  • Business analysis and requirement gathering
  • Agile methodology and user story development
  • Stakeholder engagement and collaboration
  • Manual testing and quality assurance
  • Business intelligence tools expertise
  • Gap analysis

Languages

English, Kannada

Leadership & Volunteering

  • Core Committee Member - Team Anvaya (Social Wing of Christ University)
  • As a core committee member, I led a team of 60 people in organizing events for the university - cultural events for over 3000+ students as well as social responsibility initiatives.

Affiliations

  • Core Committee Member - Team Anvaya (Social Wing of Christ University)- As a core committee member, I led a team of 60 people in organizing events for the university, cultural events for over 3,000 students, as well as social responsibility initiatives.
  • Led the creation of the “Sonata x Wellpath Cookbook” by coordinating cross-team contributions, earning recognition from senior leadership.

Languages

English
First Language
English
Proficient (C2)
C2
Kannada
Advanced (C1)
C1

Certification

  • Agile and Scrum methodology
  • Manual testing
  • Excel
  • Power BI

Timeline

Business Analyst

Sonata Software
03.2025 - Current

Business Analyst

Heraizen Technologies Pvt Ltd
06.2022 - 12.2023

BBA - General Studies

Amity University Online

BBA - Decision Science

Christ University
Siddharth Shetty