Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SIKANDER SINGH

PALWAL

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

6
6
years of professional experience

Work History

Deputy Manager

BANDHAN BANK LTD.
PALWAL
09.2023 - Current
  • Monitored daily operations and ensured compliance with company policies and regulations.
  • Coordinated with other departments to ensure smooth functioning of activities.
  • Managing staff and ensuring adherence to operational policies and procedures.
  • Monitoring TAT should be maintained.
  • Performed daily reconciliation of accounts to ensure accuracy of records.
  • Reviewed customer accounts to detect suspicious activity or potential fraud cases.
  • Developed strong relationships with customers by providing excellent service and advice.
  • Identified opportunities to cross-sell additional products and services to existing customers.

Assistant Manager

ICICI BANK LTD.
KUNDLI, SONIPAT
06.2021 - 09.2023
  • Handling day-to-day transactions, including deposits, withdrawals, and account maintenance.
  • Managing cash handling and reconciliation.
  • Ensuring compliance with banking regulations and internal policies.
  • Assisting customers with account-related inquiries and services.
  • Regular supervision and compliance of all the laid-down procedures.
  • Managing Vault & Security Stationery Registers.

Operations Assistant

SHREE LAXMI CONSTRUCTION COMPANY
KUNDLI, SONIPAT
05.2018 - 06.2021
  • Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
  • Organized and maintained records of daily transactions and other operational data.
  • Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
  • Compiled and submitted regulatory compliance documents and reports.
  • Assisting with day-to-day operations, coordinating between departments, managing project documentation, and supporting project managers.

Education

Bachelor of Arts -

Dr. Bhim Rao Ambedkar University
Agra, Uttar Pradesh
06-2017

12TH - Science Education

Saraswati Senior Secondary School
Hodal, Haryana
05-2013

10TH -

Saraswati Senior Secondary School
Hodal, Haryana
05-2011

Skills

  • Operations Management
  • Decision-making capabilities
  • Product and service knowledge
  • Money Handling
  • Compliance understanding
  • Business development understanding
  • Retail Operations
  • Customer Relations
  • Customer Relationship Management (CRM)
  • Retail Operations Management
  • Quick decision-making abilities
  • Leadership skills

Accomplishments

  • Appreciated regularly by Cluster Head & Branch Head for maintaining high standard compliance.
  • Customer Excellence Award winner for outstanding customer service and relationship building.

Timeline

Deputy Manager

BANDHAN BANK LTD.
09.2023 - Current

Assistant Manager

ICICI BANK LTD.
06.2021 - 09.2023

Operations Assistant

SHREE LAXMI CONSTRUCTION COMPANY
05.2018 - 06.2021

Bachelor of Arts -

Dr. Bhim Rao Ambedkar University

12TH - Science Education

Saraswati Senior Secondary School

10TH -

Saraswati Senior Secondary School
SIKANDER SINGH