Simran James
Mumbai
Summary
Dynamic and results-oriented Key Account Manager with over 8 years of experience across India and Dubai in sales, business development, and client relationship management. Proven success in driving revenue growth, negotiating high-value contracts, and developing data-driven sales strategies. Adept at managing enterprise clients, implementing CRM solutions (Salesforce,hub-spot) , and collaborating cross-functionally to achieve organisational goals. Seeking to leverage strategic expertise and leadership experience to drive business expansion in the Indian market.
Overview
10
10
years of professional experience
Work History
Key Account Manager
Etisalat Services Holding
Dubai
08.2024 - Current
- Identify and capitalize on business opportunities to drive revenue growth and profitability.
- Build and maintain long-term relationships with key clients to enhance retention and loyalty.
- Lead complex sales negotiations and secure high-value contracts.
- Collaborate with internal teams to ensure client satisfaction and operational efficiency.
- Provide strategic insights and reports to senior management for business decisions.
Sales Manager
Smart Magic Production
Mumbai
10.2023 - 07.2024
- Developed and executed client-specific advertising campaigns aligned with business goals.
- Built strong relationships with clients, achieving repeat business and referrals.
- Negotiated long-term deals and delivered tailored presentations.
- Achieved consistent monthly sales targets through strategic outreach and prospecting.
Inside Sales Manager
ISI Emerging Markets
Mumbai
03.2021 - 09.2023
- Generated leads across India, US, and Europe through targeted email and phone campaigns.
- Conducted virtual product demos and client consultations.
- Drove upselling and cross-selling opportunities within existing client portfolios.
Sales Associate
Dun & Bradstreet
Mumbai
05.2016 - 02.2021
- Supported corporate sales operations and client onboarding.
- Coordinated with teams to manage renewals, client data, and documentation.
- Built early-stage relationships with key decision-makers to strengthen account performance.
Education
Bachelor of Mass Media -
SM Shetty College
Mumbai, MaharashtraSkills
- Key Account Management
- B2B & B2C Sales
- Business Development
- Strategic Planning
- CRM Tools (Salesforce, HubSpot)
- Negotiation & Deal Closure
- Market Analysis
- Client Retention
- Cross-Functional Collaboration
- Digital Marketing
- Cross Selling
- Up Selling
Accomplishments
- Achieved 120% of annual sales targets consistently between 2021–2024.
- Expanded key client base by 30% through strategic prospecting and relationship building.
- Spearheaded digital sales initiatives leading to a 25% increase in lead conversion rate.
- Successfully managed multimillion-dollar accounts across telecom and corporate sectors.
Personal Information
- Date of Birth: 08/26/95
- Nationality: Indian
- Visa Status: Residency Visa (Valid till 08/2026)
Technical Language Proficiency
Salesforce, HubSpot, Microsoft Excel, Word, PowerPoint
Languages
English, Hindi, Marathi
First Language
Timeline
Key Account Manager
Etisalat Services Holding
08.2024 - Current
Sales Manager
Smart Magic Production
10.2023 - 07.2024
Inside Sales Manager
ISI Emerging Markets
03.2021 - 09.2023
Sales Associate
Dun & Bradstreet
05.2016 - 02.2021
Bachelor of Mass Media -
SM Shetty College