Simran James
Mumbai
Summary
Results-oriented Key Account Manager experienced in driving revenue growth and negotiating high-value contracts. Achieved business development success through strategic planning and effective client relationship management. Focused on leveraging expertise to expand market presence and enhance organizational performance.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior Business Development Associate
Acies
Mumbai
01.2026 - Current
- Revenue collected from assigned clients, deals and / or Acies offering
- Strong sales pipeline for assigned clients and Acies’ product / service
- 360-degree view of each opportunity, including influencers & decision makers, competitors,procurement process, Acies’ perceived positioning and risks that can derail the opportunity.
- New relationships developed in the marketplace and sales in new accounts.
- Regular planned meetings for client CXOs and HODs
- Sales with SI partners and sales with consulting partners.
- Cash revenue generated during the financial year and revenue sold for future years.
- Adherence to internal sales operations processes and organization’s policies.
- Developed strategic partnerships to expand market reach and enhance brand visibility.
- Conducted market research to identify new business opportunities and industry trends.
- Collaborated with cross-functional teams to align business development initiatives with company goals.
Key Account Manager
Etisalat Services Holding
Dubai
08.2024 - 10.2025
- Identified and capitalized on business opportunities, enhancing revenue growth and profitability.
- Lead complex sales negotiations and secure high-value contracts.
- Identify and capitalize on business opportunities to drive revenue growth and profitability.
- Collaborated with internal teams to ensure client satisfaction and streamline operational efficiency.
- Provide strategic insights and reports to senior management for business decisions.
Sales Manager
Smart Magic Production
Mumbai
10.2023 - 07.2024
- Executed client-specific advertising campaigns that aligned with business goals, enhancing client satisfaction.
- Cultivated strong client relationships, resulting in increased repeat business and referrals.
- Negotiated long-term deals and delivered tailored presentations.
- Consistently met monthly sales targets through targeted outreach and effective prospecting.
Inside Sales Manager
ISI Emerging Markets
Mumbai
03.2021 - 09.2023
- Generated leads across India, US, and Europe through targeted email and phone campaigns, contributing to overall sales pipeline growth.
- Conducted virtual product demos and client consultations, enhancing client understanding of product features and benefits.
- Facilitated upselling and cross-selling opportunities within existing client portfolios, increasing overall account revenue.
Sales Associate
Dun & Bradstreet
Mumbai
05.2016 - 02.2021
- Facilitated corporate sales operations and streamlined client onboarding.
- Coordinated team efforts to manage renewals, optimize client data, and ensure accurate documentation.
- Established relationships with key decision-makers to enhance account performance.
Education
Bachelor of Mass Media - Journalism And Mass Communication
SM Shetty College
Mumbai, Maharashtra 05.2013 - 06.2016
Skills
- Business Development
- Key Account Management
- B2B & B2C Sales
- Negotiation & Deal Closure
- Client Retention
- Cross Selling
- Up Selling
- Market Analysis
- Strategic Planning
- CRM Tools (Salesforce, HubSpot)
- Digital Marketing
- Cross-Functional Collaboration
Accomplishments
- Achieved 120% of annual sales targets consistently between 2021–2024.
- Expanded key client base by 30% through strategic prospecting and relationship building.
- Spearheaded digital sales initiatives leading to a 25% increase in lead conversion rate.
- Successfully managed multimillion-dollar accounts across telecom and corporate sectors.
Technical Language Proficiency
Salesforce, HubSpot, Microsoft Excel, Word, PowerPoint
Languages
English, Hindi, Marathi
Personal Information
Languages
English, Hindi, Marathi
First Language
Timeline
Senior Business Development Associate
Acies
01.2026 - Current
Key Account Manager
Etisalat Services Holding
08.2024 - 10.2025
Sales Manager
Smart Magic Production
10.2023 - 07.2024
Inside Sales Manager
ISI Emerging Markets
03.2021 - 09.2023
Sales Associate
Dun & Bradstreet
05.2016 - 02.2021
Bachelor of Mass Media - Journalism And Mass Communication
SM Shetty College
05.2013 - 06.2016