Smriti Tiwari

Achieved targets in a fast-paced environment by managing client follow-ups and ensuring timely communication.
Utilized Salesforce CRM to maintain accurate client data and support company-generated lead management.
Coordinated between sales and marketing teams to streamline operational workflows and maintain documentation.
Supported process adherence and quality control to meet organizational standards and deadlines.

• Worked in online courses, classroom course, digital course, test series, Short term courses.
• Converting data into lead for admission prospect.
• Interaction with students and parents on daily routine basis.
• Managing academy work, solving students’ queries, arrange class schedule, test conduction, parent teacher meeting organizing Orientation programs for parents and students.
• Taking reference from parents for new leads.

• Managing Branch Sales Target
• Managing Portfolio Collection
• Doing Credit Appraisal
• Managing Collection & Sales team