Sneha Kumari
Site Reliability Engineer
Pune
Summary
Results-driven Site Reliability Engineer with 3.5 years of experience in enhancing system reliability and automating processes in cloud and on-prem environments. Expertise in managing incidents, cloud migrations, and infrastructure monitoring. Committed to improving system stability and observability through collaboration with development teams.
Overview
6
6
Certifications
4
4
years of professional experience
Work History
Site Reliability Engineer
SLB
09.2022 - Current
- Built a Dynatrace SRE Assist tool using Microsoft Copilot Studio (Agentic AI) with custom connectors, enabling teams with limited monitoring knowledge to easily check application health, active problems, availability, logs, traces, and usage insights.
- Led the Windows OS upgrade (2012 to 2019) for over 200 Azure servers using Terraform, with smooth cutovers.
- Worked on migrating on-premises servers to Azure with minimal downtime.
- Managed Dynatrace monitoring setup, including synthetic, RUM, SSL, SLI/SLO, and dashboard creation, while overseeing Azure infrastructure provisioning, scaling, and maintenance.
- Regularly participated in Disaster Recovery (DR) drills for all applications, ensuring readiness for unforeseen outages, and validating recovery procedures.
- Built and maintained CI/CD pipelines. Automated tasks using Python and Bash, reducing manual effort.
- Used Splunk and FireFlow for network troubleshooting.
- Managed incidents end-to-end through ServiceNow and Remedy, and conducted root-cause analyses after major incidents to identify areas for process improvement, or technical enhancement opportunities.
- Optimized resource utilization across cloud-based infrastructure environments, leading to cost savings.
- Mentored junior engineers on best practices for system reliability and incident response strategies.
- Implemented automated monitoring solutions to enhance system performance and reliability.
- Analyzed system metrics to enhance the availability and scalability of services.
- Collaborated with cross-functional teams to troubleshoot and resolve production incidents promptly.
- Developed and maintained infrastructure as code using Terraform for efficient resource management.
- Achieved significant cost reductions by optimizing resource allocation and eliminating wasteful practices.
- Contributed to an accelerated patching effort to install monthly patches within defined maintenance windows. Non-prod systems were patched after Microsoft’s monthly patch release (the second Tuesday), followed by validation before proceeding with production patching.
- Worked toward ensuring DLO compliance across multiple applications by continuously tracking vulnerabilities, coordinating fixes, and performing regular remediation to meet security and audit standards.
Trainee Software Engineer
Dealermatrix
01.2022 - 08.2022
- Developed and implemented software features using Salesforce technology to enhance application functionality.
- Collaborated with internal teams to gather requirements, and ensure alignment with project objectives.
- Conducted code reviews, ensuring adherence to best practices and improving code quality across projects.
- Assisted in debugging and troubleshooting issues, contributing to a seamless user experience for applications.
Education
B.E - Computer Science
Chandigarh University
Mohali, India 04.2001 -
Higher Secondary School - PCM
Jawahar Navodaya Vidyalaya
Patna, India 04.2001 -
Skills
Incident management
Infrastructure automation
Containerization technologies
System monitoring
Log analysis
Network troubleshooting
Web server administration
Security best practices
Disaster recovery
Microservices architecture
SSL Certificate management
Load Balancer
Certification
Microsoft AZ 900
Timeline
Site Reliability Engineer
SLB
09.2022 - Current
Trainee Software Engineer
Dealermatrix
01.2022 - 08.2022
B.E - Computer Science
Chandigarh University
04.2001 -
Higher Secondary School - PCM
Jawahar Navodaya Vidyalaya
04.2001 -