Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic
Sneha Loya

Sneha Loya

BENGALURU

Summary

Seasoned Manager with over 11 years of experience in leading Salesforce initiatives, driving transformative solutions that enhance operational efficiency and user satisfaction. Expertise in managing cross-functional teams, overseeing the complete lifecycle of Salesforce projects, and ensuring seamless integration with enterprise systems. Proficient in Agile methodologies and technical development, with a strong focus on delivering high quality CPQ solutions and fostering collaboration among stakeholders. Committed to mentoring team members and providing exceptional training to end-users, resulting in improved platform proficiency and performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager

Deloitte
BENGALURU
07.2022 - Current
  • Led and managed a team of 15+ developers across 26 sprints to deliver high-quality solutions.
  • Oversaw the end-to-end implementation of Salesforce projects, including requirement analysis, design, development, testing, and deployment.
  • Collaborated with business stakeholders to understand their needs, and translated them into technical requirements and solutions.
  • Leveraged Logik.io as a configurator, DocuSign for e-sign, and ensured seamless integration of Salesforce with other enterprise systems, utilizing APIs and middleware.
  • Conducted regular code reviews, and ensured adherence to best practices and coding standards.
  • Managed project timelines, budgets, and resources, ensuring timely and within-budget delivery of projects.
  • Provided training and support to end users, enhancing their proficiency and satisfaction with the Salesforce platform.
  • Monitored system performance, and implemented enhancements to improve efficiency and user experience.

Senior Consultant

Deloitte
BENGALURU
09.2019 - 06.2022
  • Led a team of 8+ developers and provided technical guidance and mentorship to junior developers, fostering a collaborative and productive team environment.
  • Developed and customized Salesforce applications to meet business requirements, including Apex classes, flows, triggers, Visualforce pages, reports, and dashboards.
  • Managed Salesforce environments and helped with deployment strategy to ensure data consistency and accuracy across environments.
  • Managed the end-to-end implementation of Oracle CPQ projects, from requirements gathering to go-live support at client sites.
  • Configured product catalogs, pricing libraries, and approval workflows; document designer; and email designer to meet client needs.
  • Collaborated with business stakeholders to gather requirements, provide technical solutions, and provide demos for the MVPs during the discovery phase.
  • Conducted unit testing and supported user acceptance testing (UAT) to ensure quality and functionality.

Consultant

Deloitte
Hyderabad
09.2016 - 08.2019
  • Assisted in the implementation of SF and Oracle CPQ solutions.
  • Leveraged and holds good knowledge of Salesforce configurations, such as workflow rules, visual flows, validation rules, and sharing and security governance configurations through profiles, permission sets, OWD, role hierarchies, and sharing settings.
  • Good experience on Apex programming, Controllers, Triggers, Batches, VF pages, SOQL, SOSL.
  • Configured and customized CPQ modules to support client-specific pricing and quoting processes.
  • Developed and delivered training sessions for end-users and administrators.

Analyst

Deloitte
Hyderabad
01.2014 - 08.2016
  • Authored 300+ test scripts for quality assurance to cover unit testing, functional testing, system integration testing, and regression testing across various sprints.
  • Performed quality assurance for a content management tool, Siebel, and Salesforce implementations.
  • Implemented business requirements using Siebel, Oracle CPQ, and documented them in the Functional and Technical design document.

Education

B. Tech - Electronics And Electrical Engineering

G. Narayanamma Institute of Technology And Science
Hyderabad
06-2013

Skills

  • Lead to Cash
  • Salesforce Sales Cloud
  • Salesforce CPQ
  • Oracle CPQ
  • DocuSign
  • Agile/Scrum methodologies
  • Programming Languages - APEX, BML
  • Database languages: SOQL, SOSL, SQL
  • Web Technologies: VisualForce, SOAP, REST API
  • Tools: Apex Data Loader, Change Sets, Workbench, JIRA
  • Salesforce Security
  • Flows
  • Approvals
  • Advanced Approvals
  • Platform Events

Accomplishments

  • Outstanding Awards: Recognized for delivering a highly complex Quote to Cash transformation with excellent quality, ensuring smooth build, testing, and successful project launch.
  • Applause Awards: Received 3 awards for deep CPQ knowledge, aiding both the current team and other projects in designing and delivering complex functionalities.
  • Spot Awards: Received 3 awards for fixing the most defects, and being the team's go-to person for CPQ and Salesforce issues.

Affiliations

  • Built accelerators and reusable artifacts - tools, templates
  • Interviewed 50+ Salesforce/ Salesforce CPQ/ Oracle CPQ experienced candidates.
  • Delivered classroom trainings to 60+ new hires on Salesforce CRM & CPQ, Oracle CPQ.
  • Contributed and delivered 10+ RFPs
  • Led mentoring sessions for 400+ underprivileged school children as part of Deloitte's annual and weekly CSR activities

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified AI Associate
  • Steelbricks CPQ Blue Belt
  • Oracle CPQ Certified Implementation Professional, 2022
  • Oracle CPQ Certified Implementation Specialist, 2019

Timeline

Manager

Deloitte
07.2022 - Current

Senior Consultant

Deloitte
09.2019 - 06.2022

Consultant

Deloitte
09.2016 - 08.2019

Analyst

Deloitte
01.2014 - 08.2016

B. Tech - Electronics And Electrical Engineering

G. Narayanamma Institute of Technology And Science

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