Customer-focused professional with successful 15-year career in IT/Finance/Digital Marketing. Dynamic successful applying RPA, Web Development, Traditional Automations, Reporting(Tableau/Power BI), Database(SQL/Snowflake) in busy business environment.
Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Process automation expertise, including competitive offerings, pricing and market positioning.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Robotic Process Automation