SNEHLATA KUMARI
Bengaluru
Summary
Growth-oriented professional with proven leadership and stakeholder management skills, delivering measurable business impact in high-performance organizations. Demonstrated reliability and initiative, consistently exceeding company expectations through a strong work ethic. Expertise in building productive relationships and managing team development in fast-paced, deadline-driven environments. History of thriving in collaborative settings, driving team success and achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Specification Manager - PAN India
Saint Gobain Grindwell Norton
07.2024 - Current
- Owned PAN-India specification for luxury roofing shingles systems across high-end developments.
- Drove consultant approvals by preparing technical submittals on performance metrics and compliance.
- Led detailing efforts with design teams to minimize leakage risk and rework during roof build-ups.
- Influenced BOQ specifications through value engineering, enhancing lifecycle costs and aesthetics.
- Managed channel partner and installer ecosystem through training, mock-ups, and quality audits to uphold standards.
- Partnered with sales, channels, and operations to ensure on-time execution, service quality, and fast closure of escalations.
- Governed project pipeline from concept to order, coordinating supply chain and tracking competitor insights.
- Achieved ₹52 Cr in premium specification business by converting nearly 150 luxury projects.
Unit Head- NCR
Saint Gobain Homes & Hospitality
03.2019 - 06.2024
- Managed solution selling through effective concept and sales strategies for B2B, B2C, and channel sales in Delhi/NCR.
- Built and expanded Delhi/NCR Interior & Architectural Products Business,(Premium UPVC windows, Bespoke SE, Wardrobe, Kitchen shutter, shower enclosures) from launch to increasing sales via architects, interior designers, and ecommerce partners.
- Designed and executed Route-to-Market strategy, generating demand through 50+ display studios and multi-channel marketing.
- Led Sales and Operations teams in Delhi/NCR, overseeing P&L, customer experience, operational execution, and after-sales service.
- Established priorities and goals for SG team and MyHome Studio channel partner's team to enhance solutions delivery.
- Spearheaded launch of seven MyHome Studios(One-stop-solution) in Delhi/NCR, achieving targets through product training and technical demonstrations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Utilized various CRM software(Freshwork, C-connect) and tools to streamline processes and optimize performance.
Manager - Inspire
Saint-Gobain Glass India
Delhi
01.2016 - 01.2018
- Directed NCR business operations for premium interior glass solutions.
- Coached a team of 5 in sales, specification, and site coordination to achieve weekly targets.
- Cultivated a network of architects, designers, PMCs, and builders, interior decorators to secure project specifications.
- Oversaw primary and secondary sales through effective management of channel partners.
- Enhanced brand positioning with experience-driven selling techniques and engaging presentations, team building activities.
- Established a robust partner ecosystem, including fabricators and installers, to optimize project execution.
- Implemented quality control checkpoints to reduce rework and escalations effectively.
- Oversaw inventory management processes to ensure optimal resource allocation.
Key Accounts Manager
Saint-Gobain Glass India
Delhi
01.2012 - 12.2015
- Developed strategic plans addressing client needs and business goals for Premium Interior Glass Solutions for South Delhi & North-west Delhi..
- Negotiated contracts and pricing with key stakeholders to secure advantageous terms.
- Recommended changes in product offerings based on analysis of market trends and customer feedback.
- Tracked competitive activities within assigned accounts, communicating insights to management.
- Drove product sales via targeted marketing campaigns focused on customer engagement.(Marketing activities with target architects and Interior designers)
- Worked with cross-functional teams to design effective product solutions.
- Held regular meetings with clients to monitor progress and collect input.
Key Accounts Executive
Saint-Gobain Glass India
Delhi
01.2011 - 12.2011
- Conducted market analysis to identify new business opportunities for Premium Extra Clear glass, Mirror, Planilaque, and Priva-lite glass.
- Implemented strategies to maximize growth of key accounts.
- Developed sales plans that increased client retention rates.
- Presented product offerings and value propositions to executive stakeholders.
- Collaborated with production teams to ensure on-time delivery of products.
Sales Trainee
Saint-Gobain Glass India
Delhi
12.2009 - 12.2010
- Spearheaded on-boarding initiatives for furniture manufacturers to adopt premium glass products, such as Priva-lite and Planilaque.
- Developed strategies for selling extra-clear mirrors in Hospitality through project renovations in Delhi-NCR.
- Engaged with customers to identify their needs and preferences.
- Assisted team in understanding product features and benefits.
- Conducted market research to identify potential sales opportunities.
Education
PGDM - Sales And Marketing
IILM Institute For Higher Education
Gurgaon03-2010
Bachelor of Science -
Patna Science College
03-2007
Skills
- Brand Development
- Business Strategy & Growth
- Operations & Supply Chain
- Key Account Management
- Leadership
- Effective Communication
- Critical Thinking
- CRM Tools (Freshworks & Cconnect)
- Solution selling
- Team leadership
- Customer relationship management
- Strategic planning
- Partnership development
- Business planning
Languages
- English, Fluent
- Hindi, Fluent
Accomplishments
Annual Excellence Award 2023, for managing channel Partner Ecosystem, Myhome Studios.
Timeline
Specification Manager - PAN India
Saint Gobain Grindwell Norton
07.2024 - Current
Unit Head- NCR
Saint Gobain Homes & Hospitality
03.2019 - 06.2024
Manager - Inspire
Saint-Gobain Glass India
01.2016 - 01.2018
Key Accounts Manager
Saint-Gobain Glass India
01.2012 - 12.2015
Key Accounts Executive
Saint-Gobain Glass India
01.2011 - 12.2011
Sales Trainee
Saint-Gobain Glass India
12.2009 - 12.2010
PGDM - Sales And Marketing
IILM Institute For Higher Education
Bachelor of Science -
Patna Science College