Snigdha Rani Sahoo

At Amazon, I developed extensive expertise in operations management across several key areas:

• Optimizing Last Mile Deliveries: Streamlining last mile delivery, return processes, and managing the merchant network to ensure efficient operations. • Strategic Capacity Planning: Aligning resources with volume forecasts to handle fluctuating order volumes effectively. • Stakeholder Management: Cultivating strong relationships with stakeholders to align with business goals and drive success. • Managing EDSP Sites: Supervising third-party delivery service providers to maintain high service standards and operational compliance. • Leading High-Performing Teams: Developing and managing teams to achieve exceptional performance and operational efficiency. • Performance Metrics Management: Utilizing data-driven insights to monitor and enhance operational performance. • Driving Operational Projects: Leading initiatives aimed at improving operational processes and tracking critical metrics. • Resolving Operational Issues: Handling contingencies and escalations efficiently to minimize disruptions. • Coordinating with Linehaul Transportation: Ensuring effective coordination with linehaul operations to maintain a smooth supply chain.

At Prism Johnson Ltd, a leading tile company, I have developed expertise in:
• Functional Marketing: Driving product promotion and brand visibility through strategic marketing initiatives. • Stakeholder Management: Building and maintaining alignment with stakeholders to support business goals. • SKU Management: Keeping inventory records accurate by managing and updating SKUs. • Experience Centre Operations: Enhancing customer engagement and satisfaction by overseeing experience centres. • Lead Generation: Expanding the customer base by identifying and generating potential leads. • Sales Management: Crafting and directing sales strategies to meet and exceed targets. • Sales Closure: Closing sales deals and contracts successfully. • Presales Activities: Supporting the sales process with comprehensive presales activities. • Cold Calling: Generating interest and leads through proactive cold calling. • Customer Relationship Management: Fostering loyalty and repeat business by building strong customer relationships.

At Firstcry.com, I developed expertise in:
• Institutional Sales: Managing the distribution of free baby kit samples across 150 hospitals, including the associated supply chain and logistics operations. • Retail Sales and Management: Leading retail sales operations to optimize performance and enhance customer satisfaction. • Sales Management & Conversion: Steering sales efforts and successfully converting leads into sales. • Key Account Management: Managing major accounts to foster robust, enduring relationships. • Brand Marketing: Executing strategic marketing initiatives to elevate brand visibility and engagement. • Sample Launching at Stakeholders’ Sites: Deploying product samples at stakeholders’ locations to stimulate interest and adoption. • Client Acquisition: Securing new clients to drive business expansion. • Customer Database Management: Administering customer data to ensure accuracy and valuable insights. • Supply & Distribution Management: Directing the supply chain and distribution networks for operational efficiency. • Inventory Management: Overseeing inventory to guarantee stock availability and precision.