SOHAIL AQUIB
New Delhi
Summary
Dynamic Senior Executive with over 6 years of experience in the airline industry, specializing in strategic planning and team leadership. Expertise includes enhancing operational efficiency, driving business growth, and mentoring high-performing teams. Proven ability to thrive in fast-paced environments while optimizing processes to achieve measurable results, ensuring client satisfaction and successful project delivery. Committed to fostering innovation and excellence within organizations to navigate complex challenges and capitalize on emerging opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Associate
InterGlobe Technology
09.2016 - 12.2020
- Company Overview: A leading technology and solutions provider for the travel and aviation industry
- Created and managed project plans, timelines.
- Improved workflow efficiency by {15%} by collaborating with team members to streamline daily operations.
- Assisting Travel Agents, resolving reservations & ticketing issues
- Arranging passenger reservations using the ALTEA system
- Quoting the correct fares to customers
- Assisting GSA in ID creation and Incentive distribution based on sales performance
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Travel Consultant
Plan Luxury Trip
01.2016 - 06.2016
- Company Overview: A travel consultancy focused on creating luxury travel experiences
- Boosted client satisfaction by {25%} by crafting bespoke travel itineraries that align with individual preferences.
- Improved trip efficiency by reducing travel delays by {20%} through coordination of logistics for trips over {5} countries.
- Managed client communications, providing timely updates and addressing inquiries.
Senior Executive - Group Sales
Indigo Airlines
01.2020 - 01.1970
- Company Overview: A major Indian airline that provides domestic and international passenger services
- Led and managed cross-functional teams, achieving enhanced operational efficiency and streamlined project delivery.
- Implemented strategic initiatives, improving service delivery, client satisfaction, and driving business development decisions through market trend analysis.
- Mentored junior staff, leading to professional growth and increased team productivity, while fostering a high-performance culture.
- Directed product development, spearheading market expansion and driving sales growth through new customer relationships.
- Utilized analytical tools for better data interpretation, aiding cost-saving and profitability.
- Managed comprehensive scheduling plans, ensuring effective slot coordination, schedule updates, and charter planning for operational excellence.
- Monitored booking trends and coordinated with sales teams to optimize network profitability and revenue through strategic discounting and dynamic pricing.
Education
MBA - Tourism And Travel Management
Indian Institute of Tourism And Travel Management
04-2016
Bachelor of Science - undefined
Mirza Ghalib College
01.2014
Skills
- Amadeus
- Microsoft Office
- Microsoft Power BI
- Microsoft Suite
- Sabre
- SQL
- Tableau
- Stakeholder management
Certification
google data analytics professional certificate
Timeline
Senior Executive - Group Sales
Indigo Airlines
01.2020 - 01.1970
Process Associate
InterGlobe Technology
09.2016 - 12.2020
Travel Consultant
Plan Luxury Trip
01.2016 - 06.2016
Bachelor of Science - undefined
Mirza Ghalib College
MBA - Tourism And Travel Management
Indian Institute of Tourism And Travel Management
KEY ACHIEVEMENTS
- Operational Excellence Achievements
- Achieved operational excellence and significant savings through cost-saving measures and effective budget management
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