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Associate Principal Engineer

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13 years of experience in design and development of components in high volume products across Consumer Appliances and lighting products. Successfully managed Product cost optimization and played a key role in NPI/NPD and COQ projects Design experience of Sheet metal and Plastics parts. Experience in documenting DFMEA to foresee the potential design issues and Route Cause Analysis to address the design issues in the later design phase. Experience in the testing and validation of designs through regulatory test protocols and internal ETP (engineering test procedures) Proficient with CAD tools using in Concept design and development phases. Experience with Product Data management application Windchill. Experience with Engineering Change process using Agile system for tooling and production release. Good knowledge on Home appliance safety and regulatory standards Filed patent on oven appliance having a restrictor plate to prevent contact at Oven door bottom Lead and coordinate of cross functional teams from offshore and onsite for the successful execution of various projects

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Over 12 years of extensive experience in the telecom domain of Mobile Communication, CS- Core Network & VAS (Value Added Services) CSM, Project Management and reporting tools, Project delivery management, Scrum Master Standards, Processes and Procedures, End to End Contract & Client Management. Tireless Service Delivery Manager talented in assessing client needs and developing solutions to promote business opportunities. Established decision-maker with background in mentoring others to accomplish project milestones. Offering exemplary client relationship building prowess.

In-depth expertise in the design, implementation, troubleshooting, analysis, optimization, security, and documentation of LAN/WAN infrastructure using several OEMs Routers, Switches, WLC, SDWAN and Firewall. Strong hands on and technical knowledge with CCNP, CCNA, HCIP, HCIA certifications. Highly motivated and experienced teamwork, self-starter who takes initiatives and can work independently, aware of time pressure and good at meeting deadlines

Experienced Linux System Administrator & DevOps Engineer with 5+ years of hands-on expertise in AWS Cloud, Kubernetes, Docker, LXD/LXC virtualization, CI/CD pipelines, infrastructure automation, and server hardening. Proven history of managing production-grade clusters, designing scalable environments, optimizing deployments, and ensuring system availability using modern DevOps practices. Experienced system administrator with several year background in information technology. Expert the field and systems. Known for best-in-class hardware and software knowledge and detail-oriented project roll outs.

Innovative Product Design Engineer with experience in designing and manufacturing products that improve efficiency and solve complex problems. Strengths include a strong understanding of mechanical design, CAD software, and product lifecycle management. Made significant impacts in previous roles by developing new products, improving design processes, and working collaboratively with cross-functional teams to achieve project goals.

Experienced IT professional with a proven ability to manage complex industrial IT infrastructure, oversee multi-plant networking, and monitor SAP MM and Fortinet firewalls. Skilled in establishing and maintaining secure, efficient, and scalable IT systems. Proficient in cutting-edge Artificial Intelligence and automation technologies, dedicated to improving operations and enabling digital transformation.


  Newly minted creative Copywriter with a strong passion for crafting persuasive and engaging content. I have a solid foundation in copywriting principles to create a captivating storytelling, and incorporating persuasive techniques to drive desired action. Strong communication and collaboration abilities, with a commitment to delivering high-quality work on time. I am eager to contribute to a dynamic team and further develop my skills in copywriting.


Dynamic customer service professional with extensive experience at Wawa, excelling in conflict resolution and employee training. Proven track record of enhancing team performance and customer satisfaction through effective communication and critical thinking. Skilled in inventory management, ensuring optimal product availability while delivering exceptional service in fast-paced environments.

 Dedicated and creative Economics graduate with a proven track record of providing exceptional customer service and leveraging strong communication skills to assist clients in making informed financial decisions. Seeking to utilize and continue to grow my knowledge of financial products and services to support clients in achieving their long-term financial goals and contribute to the growth and success of a reputable firm. 

Sona Adhikary

Summary

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Work History

Customer Service Associate

Billing Executive

B2B Associate

Consumer Finance Associate

Education

Bachelor of Computer Applications - Distance

Higher Secondary -

Skills

Timeline

Bachelor of Computer Applications - Distance

Customer Service Associate

Billing Executive

B2B Associate

Consumer Finance Associate

Higher Secondary -

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