Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sophan Chanda

Sophan Chanda

Borah , Paschim Midnapore

Summary

A dedicated and skilled professional with extensive experience in customer relationship management and sales. Seeking to contribute effectively in a dynamic organization that values hard work, fosters professional growth, and entrusts me with meaningful responsibilities and challenges.

Overview

5
5
years of professional experience

Work History

Subject Matter Expert

TELEPERFORMANCE GLOBAL SERVICES
Kolkata
03.2022 - 05.2025

Customer Care Associate

FUSION
Kolkata
09.2020 - 05.2021

Customer Service Representative

VAIBRANT INFOCOM
Kolkata
12.2019 - 08.2020

Education

Certified Industrial Accountant -

Institute of Computer Accountants
Midnapur
08-2018

Bachelor of Science - Elective Geogphy

Netaji Subhas Open University
Midnapre
11-2016

HIGHER SECONDARY EDUCATION -

Bakhrabad Bharati Bidyapith
Bakhrabad , West Midnapore
06-2012

SECONDARY EDUCATION -

Borah Netaji Sikshasadan
Borah ,West Midnapore
05-2010

Skills

  • Customer Relationship Management
  • Sales and Cross-Selling
  • Communication and Interpersonal Skills
  • Computer Proficiency

Accomplishments

Awarded for being consistent in Life insurance , General insurance, Quality score .

Languages

Bengali , English , Hindi 

Timeline

Subject Matter Expert

TELEPERFORMANCE GLOBAL SERVICES
03.2022 - 05.2025

Customer Care Associate

FUSION
09.2020 - 05.2021

Customer Service Representative

VAIBRANT INFOCOM
12.2019 - 08.2020

Certified Industrial Accountant -

Institute of Computer Accountants

Bachelor of Science - Elective Geogphy

Netaji Subhas Open University

HIGHER SECONDARY EDUCATION -

Bakhrabad Bharati Bidyapith

SECONDARY EDUCATION -

Borah Netaji Sikshasadan
Sophan Chanda