Sourabh Thakur
Dubai
Summary
Performance-driven BFSI and Sales Professional with over 10 years of expertise in life insurance, retail banking, merchant acquisition, and distribution management. Demonstrated success in advisor recruitment, channel development, high-networth individual relationship management, point-of-sale sales, cross-selling strategies, and optimizing branch operations. Acknowledged for exceptional service delivery, persistence, and driving significant revenue growth, with a readiness to relocate to Dubai, U.A.E.
Overview
11
11
years of professional experience
Work History
Sales Manager
HDFC Life
05.2025 - 01.2026
- Recruited, trained, and led a team of Life Insurance Advisors.
- Implemented localized sales strategies to expand market reach.
- Supported advisors during client meetings and helped close high-value business.
Agency Development Manager
Max Life Insurance
05.2024 - 11.2024
- Recruited and trained financial advisors, improving productivity through coaching.
- Executed regional sales strategies increasing conversion ratios.
- Assisted advisors in client interactions to improve sales capability.
Senior Associate Manager
Paytm
10.2023 - 02.2024
- Onboarded merchants for EDC/POS systems and retail chains.
- Cross-sold insurance, vouchers, and credit cards to expand merchant portfolio.
- Resolved payment-related issues for UPI, QR, EMI, and card transactions.
Senior Manager
Kotak Mahindra Life Insurance
10.2021 - 02.2023
- Managed agency recruitment, licensing, and advisor development.
- Built strong HNI relationships and consistently met business targets.
- Ranked among Top 90 comprehensive banking qualification covering retail banking, customer service, credit basics, financial products, KYC/AML, core banking operations, & banking regulations. Program included practical training, assessments, and job-oriented modules aligned with industry requirements. Highly recognized within the Indian and GCC banking sector for producing work-ready banking professionals.
Owner & Founder
K-9 Pet Homz
Noida
08.2019 - 03.2021
- Founded and operated NCR's first pet play-school.
- Managed marketing, operations, and finances with 4.3/5 ratings online.
Deputy Manager
Axis Bank
03.2018 - 08.2019
- Achieved loan, asset, and cross-sell targets successfully.
- Recognized as PAN-India Service Champ - Runner-up.
Deputy Manager Grade I
ICICI Bank
08.2014 - 01.2018
- Handled branch operations including KYC/AML compliance.
- Delivered high-quality customer service and operational excellence.
Education
P.G.D.B - Banking
Manipal University
Bangalore11.2014
B.com (Hons) -
Nagaland University
12.2013
C.B.S.E (10th & 12th) -
Kendriya vidyalaya
New Delhi07.2008
Skills
- Banking
- Finance
- Insurance
- Merchant Acquisition
- Customer Service Excellence
- Problem Solving
- Strong Communication
- Sales
- Client Relationship Management
- Strong Closing ability
- HNI Client Handling
- Cross-selling
- Up-selling
Websites
Languages
- Hindi
- Punjabi
- English
Job Title
Sales Manager
Timeline
Sales Manager
HDFC Life
05.2025 - 01.2026
Agency Development Manager
Max Life Insurance
05.2024 - 11.2024
Senior Associate Manager
Paytm
10.2023 - 02.2024
Senior Manager
Kotak Mahindra Life Insurance
10.2021 - 02.2023
Owner & Founder
K-9 Pet Homz
08.2019 - 03.2021
Deputy Manager
Axis Bank
03.2018 - 08.2019
Deputy Manager Grade I
ICICI Bank
08.2014 - 01.2018
P.G.D.B - Banking
Manipal University
B.com (Hons) -
Nagaland University
C.B.S.E (10th & 12th) -
Kendriya vidyalaya