SOURAV SAHA

• Developed and delivered presentations to key customers to position products and services.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Built and maintained strong client relationships to drive business growth.

• Mainly Dealing with Antibiotics Portfolio Such as Meropenem, Colistin, Clindamycin and Tigecycline, looking after Mainly Kolkata's corporate hospitals. Handling all TOP KOLS AND CIPS and microbiologist, Intensivists, Neurologists, Physicians,

Neurology Surg.

• Described facility amenities to guests and set up services such as childcare, interpretation and dry cleaning.
• Managed and improved customer service functions for reception and lounge areas.
• Regulated appropriate staffing levels to meet business and customer requirements.
• Streamlined check-in process to decrease wait times and increase customer satisfaction.