Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
SR GOUTHAM

SR GOUTHAM

Kurnool

Summary

Experienced customer support executive wellversed in broadband services and ISP. Proven track record in delivering high-quality support to customers, resolving issues promptly and efficiently. Possess in-depth knowledge of troubleshooting common broadband and ISP issues, ensuring customer satisfaction. Committed to providing exceptional service and adept at communicating technical information in a clear and understandable manner. Seeking to leverage my expertise in customer support and technical knowledge to contribute to a dynamic team and drive customer success.

Overview

1
1
year of professional experience
1
1
Language

Work History

Customer Relationship Management Executive

Pioneer Elabs
05.2022 - 10.2023
  • Engaged with broadband customers to address and resolve technical issues through support contact
  • Managed the process of raising complaint tickets for customer issues, ensuring timely resolution
  • Coordinated with field technicians to troubleshoot and resolve customer complaints, resulting in improved customer satisfaction.

Education

B.Sc - Computer Science

Sri Venkateshwara University (SVU), Tirupati
Kurnool
08-2024

Intermediate

Pattikonda Junior College
Pattikonda
04-2018

10th -

Narayana Group of Schools
Kurnool
05-2015

Skills

  • Typing
  • Communication
  • HTML
  • CSS/CSS3
  • Javascript
  • Complaint Handling
  • Customer Support

Hobbies

  • Watching movies
  • Playing cricket
  • Browsing internet
  • Shopping

Languages

Telugu
Proficient
C2
English
Beginner
A1
Hindi
Intermediate
B1

Timeline

Customer Relationship Management Executive

Pioneer Elabs
05.2022 - 10.2023

B.Sc - Computer Science

Sri Venkateshwara University (SVU), Tirupati

Intermediate

Pattikonda Junior College

10th -

Narayana Group of Schools

Similar Profiles

CREATE PROFILE
SR GOUTHAM