To secure a challenging and highly stimulating job, which provides me with an exposure to enhance my analytical and technical skills in industry through practical problem-solving experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Have experience in Application Packaging and PowerShell App Deploy Toolkit (PSADT)
Having experience in Creation, Deployment, Testing of applications in Microsoft Intune
Having experience in provide the application packaging efforts to both windows 10 and windows 11 machines.
Experience in working with InstallShield, admin studio, SCCM 2012.
Having Knowledge on MSIX Packaging.
Creating scheduled tasks using PowerShell script by calling an xml file
Expertise in creating MSI applications (Windows Installer setups), MST (Transforms) using Install Shield.
Expertise in converting an legacy exe to msi using setup capture method.
Creating Custom Actions in MSI Packages.
Defining launch conditions for the MSI packages.
Applying company standards.
Experience in handling end to end process from procurement of customer requirements, validation of source given, Customizing based on the requirements and UAT testing and getting it deployed and monitoring the deployment report and providing troubleshooting services.
Creating shortcuts (advertised).
Experience in creating distributing and deploying the packages through on SCCM 2012, workspace one and now Intune including troubleshooting.
Having experience in Driver Deployments for system healthiness for all available models
Understand and isolate application and OS compatibility problems.
Deploying applications in system and user context.
Responsible for creating OS Image for client using MDT, DISM, SCCM, WDS, ImageX for Lenovo and Dell desktop engineering teams.
Image specific documents, client meetings, and Discovery sessions to gather the requirement for image creation.
Windows 11 x64 Image Build for Lenovo Hardware Models 25 no's Drivers Integration and core Applications for Henkel Client.
Windows 7 x86 and x64 to Windows 10 x64 Hard link and in place upgrade.
Delivered Windows 7 and Windows 10 images.
Specialized in windows 11 Operating system deployment through MDT.
Primary contact for OSD.
Using VMWare Technology to test the OS image and drivers.
Driver management through MDT.
Utilizing WSIM / DISM / Offline Servicing for Image Releases.
Creating custom batch scripts for customization in image through task sequence.
Troubleshooting MDT Standalone image and PXE issue.
Primary team member for Operating system deployment implementation, planning creation, testing and sign off.
Good Knowledge on BMC Remedy and Service now (incident and change).
Coordinate with the dependent teams like network and security teams to investigate unresolved the issues. Also, escalate the tickets on priority and to the corresponding teams.
Experience in identifying and troubleshooting Software and Hardware problems related to Laptop and Desktop users.
Working knowledge in remote tools: Bomgar, LogMeIn and jump server.
Image Capture, Creation and testing on IPKVM and Intel vPro test machines and Virtual machines.
Expertise in Hardware, operating system, and Network related troubleshooting.
Installation, configuration and troubleshooting of various applications and software’s.
Attending all kind of Hardware and Software calls as per ticket raised requests.
IT Inventory Handling and stock maintaining.
Manage workload through ticket assignment, ensure tickets are responded to in a timely manner and effective documented and closed.
Work with Network Admin to diagnosis and resolve connectivity issues within the domain.
Reset Users Passwords in Active Directory.
Enterprise Analyst
Unisys India Private Ltd
11.2019 - Current
Presently working as an Enterprise Analyst in Unisys India Private Ltd from Nov 2019.
System Analyst
Unisys India Private Ltd
07.2016 - 10.2019
Experience as a System Analyst in Unisys India Private Ltd from July 2016 to Oct 2019.
Unisys India Private Ltd
07.2015 - 07.2016
Worked at Unisys India Private Ltd, on payroll of “ilabs enterprise services private limited” from July 2015 to July 2016.
Desktop Engineer
Entropic communications
10.2012 - 03.2013
Experience as a Desktop Engineer in Entropic communications, Pay roll of E-Soft Technologies from Oct 2012 to March 2013.
Education
B. Tech - ECE
Aizza college of engineering and technology
01.2011
Skills
Application packaging
PowerShell scripting
Microsoft Intune
Windows Installer setups
desktop support
OSD Imaging
Certification
Certified ITIL
Declaration
I hereby declare that information furnished above is true to the best of my knowledge. Date: Place: Signature
Professional Synopsis
A technology driven professional with over four years' experience in image creation and application packaging.
Proficient in managing and troubleshooting multiple images on quarterly basis.
Gained experience in performing L3 level tasks with a constant passion for technology.
Experience Summary
Presently working as an Enterprise Analyst in Unisys India Private Ltd from Nov 2019.
Experience as a System Analyst in Unisys India Private Ltd from July 2016 to Oct 2019.
Worked at Unisys India Private Ltd, on payroll of “ilabs enterprise services private limited” from July 2015 to July 2016.
Experience as a Desktop Engineer in Entropic communications, Pay roll of E-Soft Technologies from Oct 2012 to March 2013.