Sreenath Sreekantan
Abu Dhabi
Summary
Quick to learn new concepts and skills. To provide effective solutions to deadlines, strive to completeness of work at the accurate time with emphasis on approaching details.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Business Development Manager
Tun Fun Travels
02.2024 - Current
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing value of current customers while attracting new ones.
- Finding and developing new markets and improving sales..
Travel Consultant
Air India Express in Arabian Travel Agency L.L.C -GSA
4 2019 - 12.2023
- Booking & reservation, ticket issuance, reissuance in Radix and Skypeed Naviatare
- Effectively completes invoicing and accounting
- Researches and provides solutions to any travel related problem clients may have experienced with arrangements made by the organization with total management
- Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation, Service documentation of PNRs etc
- Handling customer related queries regarding online bookings
- Took payments via credit and debit cards and handled all sensitive information with professionalism and discretion
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
Traffic officer
Air India Express in ABUDHABI AIRPORT
11.2015 - 03.2019
- Handling of Arrival & Departure of flights
- Coordinating with the operations department on flight dispatch details
- Counter supervising
- Supervises to ensure that the meal preferences are loaded as per the requirement
- Coordinating with engineering department for flight inspection
- Supervising loading and unloading baggage and cargo
- Liaising with fuel suppliers for quick re-fueling of the aircraft
- Handling the last minutes sale and late reporting Passenger at check in counter.
Ground Handling Agent
RAK Airways
10.2010 - 02.2014
- Responsible for ensuring on time performance of all airport operations at hub station
- Smooth and efficient handling of aircraft, crew, passengers, baggage, cargo and equipment within specified safety and budgetary guidelines
- Responsible for monitoring and maintaining the Ground Operations stationary for hub station and outstations
- Coordination between different department for smooth flights operation
- Preparing flight handling report (FHR) for airline management
- Passenger check-in and supervisory in SITA DCS and Evinta
- LDM, SOM, SLS, MVT, and other related messages through SITA DCS
- Meet and Assist for VIP/CIP passengers
- Passenger's check-in and boarding
- Revenue charge notes and other related documents
- Crew clearance for schedule and charter flights
- Baggage and cargo loading
- Handling of Arrival & Departure of flights
- Responsible to prepare monthly statistics report at Hub station
- Handling the last minutes sale and late reporting Passenger at check in counter
- Manage safety / security issues and recovery in accordance with company.
Education
Diploma in Airline & Airport Management - Aviation
Airline Training Academy, Trivandrum, India
KERALA 04.2006 - 01.2007
Skills
Ms OFFICE (MS word, Excel, Power point, Outlook and Internet)
Communication
Teamwork
Time management
Decision-Making
Training and Development
Certification
Certificate of completion of SDCS CHECK-IN, SUPERVISOR & LDP training held at RKT for the RAK Airways network SDCS implementation on Nov 2013
References
Reference:
PA UMADEVI
AIRPORT MANAGER AIRINDIA
USA
MOB : 1 (872) 305-0494
MOB :91 94462 17461
Timeline
Business Development Manager
Tun Fun Travels
02.2024 - Current
Traffic officer
Air India Express in ABUDHABI AIRPORT
11.2015 - 03.2019
Ground Handling Agent
RAK Airways
10.2010 - 02.2014
Diploma in Airline & Airport Management - Aviation
Airline Training Academy, Trivandrum, India
04.2006 - 01.2007
Travel Consultant
Air India Express in Arabian Travel Agency L.L.C -GSA
4 2019 - 12.2023