SREESANKAR P R
VAYALA
Summary
Accomplished Deputy Manager at Kotak Mahindra Prime Ltd with a proven track record in operations management and team leadership. Excelled in sales and collection strategies, enhancing team efficiency by streamlining processes. Skilled in staff training and development, significantly improving customer service standards. Achieved notable success in increasing transaction accuracy and fostering strong client relationships.
Overview
9
9
years of professional experience
Work History
Deputy Manager
Kotak Mahindra Prime Ltd
12.2023 - Current
- Handling Two Wheeler Collection
- Handling Multiple Location
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Handle more than 5 vendors and onrole Team
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed detailed plans based on broad guidance and direction.
Deputy Manager
Axis Bank Ltd.
06.2023 - 12.2023
- Handling Unsecured Business loans and collections
- Managing 12 Branches and 7 Manpower's
- Team handling and training
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
Assistant Branch Manager
IDFC First Bharat Ltd
08.2020 - 06.2023
- Handling Micro,Business and TW collections and sales
- Monitoring 23 manpower's
- Led monthly team meetings focusing on progress updates, goal-setting sessions, best practices sharing and collaborative problemsolving.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional development and growth.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
Relationship Officer
Quess Corp Ltd
02.2020 - 08.2020
- Deputed at Axis Bank
- Handing Home loans
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Maintained and built close relationships with customers through regular contact and visits.
Relationship Officer
Hdfc Sales Ltd
03.2019 - 01.2020
- Handling Home loans and Lap
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
Relationship Manager
Manappuram Home Finance Ltd
10.2018 - 02.2019
- Handling Home Loans and Lap
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Delivered personalized client presentations, effectively communicating value proposition of services.
Relationship Officer
PNB Housing Finance
12.2017 - 08.2018
- Handling home loans and Lap
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
Test Technician
SFO Technologies
05.2016 - 10.2017
- Providing Technical support in the test and measurement of assembled units
- Functional Test and Measurements of RF Coils.(MRI Scanning system
Education
BBA - Gender Studies
Madurai Kamaraj Univercity
Tamil Nadu04-2021
Plus Two - Science
Government Hss Vayala
Kottayam, India03-2013
10 Th - Biology
De Paul Public School
Kuravilangad03-2010
Skills
- Operations management
- Sales and marketing
- Sales and Collection strategies
- Staff training and development
- Team leadership
- Customer service
- Team building
Hobbies
Driving
Swimming
Travelling
Timeline
Deputy Manager
Kotak Mahindra Prime Ltd
12.2023 - Current
Deputy Manager
Axis Bank Ltd.
06.2023 - 12.2023
Assistant Branch Manager
IDFC First Bharat Ltd
08.2020 - 06.2023
Relationship Officer
Quess Corp Ltd
02.2020 - 08.2020
Relationship Officer
Hdfc Sales Ltd
03.2019 - 01.2020
Relationship Manager
Manappuram Home Finance Ltd
10.2018 - 02.2019
Relationship Officer
PNB Housing Finance
12.2017 - 08.2018
Test Technician
SFO Technologies
05.2016 - 10.2017
BBA - Gender Studies
Madurai Kamaraj Univercity
Plus Two - Science
Government Hss Vayala
10 Th - Biology
De Paul Public School
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