Sri Harsha KV

Background Verification (BGV)

• Lead the background verification (BGV) process for all new hires, ensuring compliance with company and legal standards.
• Led the integration of Workday HCM with external BGV vendor platforms, enabling seamless data transfer from Workday to the BGV tool, reducing manual entry.
• Developed and maintained comprehensive BGV reports tracking candidate verification status, vendor performance.
• Conducted a root cause analysis of failed BGV cases (education, employment, criminal, and address checks), ensuring accurate resolution.
• Designed and implemented escalation protocols for high-risk BGV failures, minimizing compliance exposure.

Insurance & Benefits

• Administered employee insurance programs (health, life, accident), ensuring timely enrollment, and claims processing.
• Coordinated with insurance providers to update policy details and manage employee additions, deletions, and modifications.
• Implemented data validation checks to minimize errors in insurance records, and improve audit readiness.
• Maintained accurate records of insurance policies and claims for audit compliance.
• Supported employees with insurance queries and claims processing, improving satisfaction, and reducing turnaround time.

HR Analytics

• Developed BGV analytics dashboards to track verification status, vendor SLA performance, and turnaround times.
• Conducted trend analysis on failed BGV cases (education, employment, criminal checks), identifying recurring risk patterns.
• Presented monthly BGV analytics reports to leadership, enabling proactive vendor management, and policy updates.
• Maintained accurate insurance addition and deletion reports for employees, ensuring timely updates to vendor systems.
• Designed insurance dashboards to track additions, deletions, claims utilization, and premium costs.

• BGV - Managing post-BGV checks like employment, education, and address. Follow up with the BGV vendor for the closures of the BGV within TAT. Interacting with the employees to get sufficient data to process the BGV process smoothly. Scheduling the calls with the BGV vendor and tracking the performance.
• Payroll Ticketing – Managing and solving payroll-related issues with the help of Workday, and closing the tickets in the ServiceNow tool.
• Abscond Process – Monitoring all the abscond cases and tracking their details in the Insync tool. Coordinate with employees and managers, serve the legal notices, and terminate the employees if necessary.
• Maintained and analyzed HR data across BGV and payroll, ensuring accuracy and compliance.
• Developed automated dashboards and reports in Workday, Excel, and Power BI to track HR metrics.

• Source candidates through different job portals i.e. Naukri, Managing the complete Process of Recruitment of Professionals at different levels
• Interacting with clients to understand manpower requirements. Sourcing employees with appropriate skill set through different sources.
• Conducting telephonic interviews with the candidates.
• Submission of short-listed profiles to clients & arranging interviews, follow – ups.
• Coordinating between client’s needs and candidate’s expectations.
• Ensuring joining of the candidates.