SRIDEEP NANDI

• Managed Azure infrastructure, including virtual machines, storage accounts, VNETs, NSGs, and load balancers.
• Configured and implemented backup, disaster recovery, and monitoring solutions using Azure Backup and Azure Monitor.
• Automated routine tasks using PowerShell scripts and ARM templates.
• Optimized cloud spending by analyzing resource usage and implementing cost-effective solutions, like RI and saving plans.
• Handle escalated support tickets until closure for the MS Azure IaaS platform.
• Ensured security compliance by following Azure Advisor and conducting periodic assessments through VAPT.
• Migrated legacy on-prem applications to cloud infrastructure following solution architect processes.
• Ensured proper configuration, updates, and patches for VMs to maintain optimal performance.
• Monitored application performance to identify bottlenecks and optimize resource capacity.

Managed infrastructure capacity planning to optimize resource utilization.

• Led a team of 15+ support engineers in managing and maintaining middleware technologies, including IBM WebSphere Application Server (WAS), IBM HTTP Server, JBOSS, and Apache Tomcat in On Prem and Azure Platforms
• Oversaw end-to-end operations, deployment, troubleshooting, and performance tuning across critical enterprise environments.
• Managed database platforms, including Oracle and Microsoft SQL Server, ensuring high availability, data integrity, and optimized performance.
• Collaborated with cross-functional teams for incident resolution, system upgrades, and security compliance.
• Developed business continuity plans and managed incidents through root cause analysis.
• Oversaw change and release management processes to minimize disruption.
• Prepared budgets for infrastructure projects, aligning resources with strategic goals.
• Executed disaster recovery drills to validate preparedness and response protocols.

Roles and Responsibility:

• Provide 24/7 support for corporate banking application which includes troubleshooting, monitoring, and problem resolution along with team of 15+.
• Monitor performance of banking applications and take proactive actions wherever necessary.
• Responsible for all (major) incidents reported tracked and closed.
• Responsible for handling all S1 & S2 incidents and any incident(s). This would involve trouble shooting and debugging such S1 & S2 tickets.
• Work with respective ISP, OEM’s, Internal & External Stake holders for getting system up and running with immediate fix.
• Responsible for proactively reviewing changes/ release which are being moved to production (Forward Change Schedule) and follow Change and Release management processes for planned activities
• Responsible for overseeing and monitoring Hygiene of the Technology Solutions/ Systems. Looking at the reports created by various OEM tools like AWR reports, System health reports of servers and will ensure review by the respective application owners. This will help in effective & proactive monitoring of important parameters like Disk space, Memory utilization.
• Responsible for deploying enterprise applications from Admin console and enabling security for admin console and application components.

Roles and Responsibility:

• Providing 24/7 production support by managing 6 team members for Oracle database, MSSQL databases, IBM WebSphere Application Server, IBM MQ in mid-large enterprise production environments.
• Going through day-to-day user issues and raise service request on My Oracle Support. Patch testing in UAT environment and plan release on production environment.
• Expert in database administration including hardware design for any new projects planning/implementing, backup/recovery strategies.
• Providing Installation, Configuration, troubleshooting, backup and recovery for multiple Application and Web Servers highlighting IBM Web Sphere Application Server and IBM HTTP Server.

Roles and Responsibility:

• Responsible for installing new databases on HP Linux and Windows Platform using Oracle Universal Installer and maintaining existing databases.
• Updating and modification of tables using SQL Developer.
• Startup and Shutdown of production database along with killing of Oracle as well as OS sessions.
• Managing physical database structure: Maintaining control files, redo log files and archived log files as well as logical database storage structure (tablespaces) and objects like tables, views, and indexes.
• Ensured business continuity in a production environment by backing up data on regular intervals using RMAN utility or manually through Operating system.

Roles and Responsibility:

• Worked on Red hat & Oracle 10g.
• Troubleshooting and maintenance of servers.
• Application-level operations such as data transfer, movement /upload of files etc.
• Ensure operational maintenance of all IT equipment’s and infrastructure.
• Monitor and do the health’s check-up of all the servers so as to ensure high availability of system resources to the users.
• Perform Backup related activities.
• LAN monitoring, Printer, scanner, PC & thin Clients troubleshooting & installation.