Srikanth C
Bangalore
Summary
Results-driven Business Analyst with over 5 years of experience in IT business analysis. Expertise in requirements gathering, project documentation preparation, solution architecture, user training, and stakeholder management. Proven ability to enhance operational efficiency through data-driven insights and strategic project execution.
Rich expertise in ERP Technologies performing various functional roles like Business analysis,testing and Implementation
Traveled to the United Kingdom and Kuwait on Business assignments
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Azvasa Education Private Limited
Bengalore
08.2023 - 07.2024
- Engaged with vendors and users to gather and understand various requirements for product feature enhancement, leading to an increase in user adoption of the platform.
- Create user stories and acceptance criteria for development teams.
- Collaborate with designers and UX teams to create user-friendly product interfaces.
- Prepared project documents, such as the Teacher Upskill BRD and the LMS integration with the ERP feasibility study.
- Handle the internal team of testers for validating the release of new product features, and follow up with vendors for effective and quality delivery.
- Manage and prioritize the product backlog.
- Coordinate with development teams to ensure the timely delivery of features and bug fixes.
- Conduct user testing, and gather feedback to iterate and improve the product.
- Monitor and analyze product performance with KPIs, and identify areas for improvement.
- Provide product training to business users and various stakeholders.
- Conceptualize and lead the development of a Learning Management Platform (LMS) for schools, resulting in the successful deployment of the product across 20 schools, increasing user engagement by 70%.
- Communicate product updates and releases to internal stakeholders and customers.
Softskills Trainer & Individual Consultant
Freelancer
Bangalore
07.2019 - 07.2023
- Facilitated soft skills training, improving communication, and interpersonal abilities.
- Developed employee and participant skills by delivering comprehensive training programs
- Achieved high engagement rates with innovative training techniques.
- Conducted a needs analysis to identify skill gaps in the workforce.
- Prepared detailed training materials, manuals, and ensured ease of understanding for all participants.
- Coordinated regular team-building activities boosted overall morale and teamwork.
- Tracked the impact of training programs against pre-established metrics.
- Evaluated participant performance post-training, and provided constructive feedback accordingly.
- Devised unique training strategies to suit varied learning styles among students and employees.
Lead Consultant
Wipro Technologies
Chennai
11.2018 - 06.2019
- Perform initial analysis, check for similar incidents, categorization, and prioritization of tickets.
- Replicate the issue and gather essential information before referring to technical support.
- Provide training to various new employees, and assist with expert knowledge on all production processes.
- Keep track of known solutions, develop applications, and use findings to respond to end users.
- Clarify existing requirements, and discover new requirements during the support phase of the project.
- Participated in status review meetings to provide feedback and ideas, and increase levels of engagement.
Senior IT Consultant
Ciber Now HTC Global
Bangalore
08.2016 - 08.2017
- Led a team of junior IT consultants, promoting knowledge transfer and career growth.
- Streamlined existing IT processes for improved efficiency
- Provide functional expertise in Oracle Cloud and industry-specific areas, and functional guidance to the project team
- Coordinated training sessions for staff to maximize use of IT resources.
- Wrote functional specifications for systems developers and completed regular updates to incorporate changes
- Prepared a POC to check the feasibility of new product features and releases
ERP Business Analyst
4i Apps Solution Private Limited
Chennai
10.2015 - 07.2016
- Requirement gathering to understand the needs and challenges of the customer.
- Interacted with non-IT and product teams to understand legacy systems and current business processes.
- Identify the gaps and prepare functional documents, including use cases, during this phase.
- Prepared project related documents.
- Configuration of the system with financial modules in the application, designed chart of accounts.
- Provided training to end users on new applications to familiarize them with application functionalities.
- Participated in CRP sessions, project review meetings, and status update meetings.
Education
MBA - Marketing And Finance
University of Madras
Chennai06-2003
Bachelor of Commerce - Commerce
Sri Venkateswara University
Tirupati06-2001
Skills
- Product strategy
- Market analysis
- Agile methodology
- Problem solving
- Stakeholder management
- Business analysis & Solution design
- Requirement Gathering
- Project Documentation (BRD & FRD)
- User training & Support
- ERP Implementation
- Packaged Testing
- Articulation & Presentation skills
- Use case & Business process design
- Facilitation & Coordination
Accomplishments
- Customer excellence Bronze Award for effectively Implementing collections management solutions for Logica Now CGI
Certification
- ECBA
Global Business Analyst Certification from IIBA Canada
- Oracle ERP Essentials for Implementers Certification
Global Certification from Oracle University
- NLP Certification
Accredited Certification from Priority Academy,UK
- Corporate HR Fundamentals
Certification from Madras Management Association,Chennai,India
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Business Analyst
Azvasa Education Private Limited
08.2023 - 07.2024
Softskills Trainer & Individual Consultant
Freelancer
07.2019 - 07.2023
Lead Consultant
Wipro Technologies
11.2018 - 06.2019
Senior IT Consultant
Ciber Now HTC Global
08.2016 - 08.2017
ERP Business Analyst
4i Apps Solution Private Limited
10.2015 - 07.2016
MBA - Marketing And Finance
University of Madras
Bachelor of Commerce - Commerce
Sri Venkateswara University
Similar Profiles
Dharmesh WaghelaDharmesh Waghela
Accounts Receivable - Assistant Manager at Upgrad Education Private LimitedAccounts Receivable - Assistant Manager at Upgrad Education Private Limited
Bharat PanchalBharat Panchal
HARDWARE AND NETWORKING DEPARTMENT at MOTION EDUCATION PRIVATE LIMITEDHARDWARE AND NETWORKING DEPARTMENT at MOTION EDUCATION PRIVATE LIMITED
Shubham AgrawalShubham Agrawal
Assistant Team Lead at Univo Education Private LimitedAssistant Team Lead at Univo Education Private Limited