Srimanta Ghosh
Sr.Associate Sales
Kolkata
Summary
Results-oriented Sales Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sr.Associate Sales
Vehant Technologies Pvt Ltd
05.2023 - Current
- 1. Presenting the products and services to the customers in person.
2. Identifying the potential customers via cold calling and visiting them.
3. To arrange and execute client calls and meetings and to convert them in sales.
4. Working in collaboration with the team members.
5. Meeting the monthly sales goals and expectations.
6. Taking feedback from the customers and working upon them.
7. Writing sales contracts as per the company's requirements.
8. Making sure the customers are well informed about the sales proposal.
9. Tracking and analyzing the sales performance metrics.
10. Understanding the current market potentials.
11. Resolving customers complaints and issues if any before making the sale.
12. Building a positive relationship with the customers.
13. Making sure to provide excellent customer service and customer satisfaction.
14. Preparing monthly sales reports and presenting them to the higher management.
15. Staying up-to-date on the latest technologies and developments in the industry.
16. Resilience
17. Strong communication skills including both verbal and written, Eager to take challenges.
18. The ability to influence and negotiate with others.
Field Service Engineer
Smiths Detection
08.2018 - 05.2023
- Installation , Commissioning , Troubleshooting & Maintenance of CTX Baggage Scanners (CTX9800Dsi), X-Ray Baggage Scanners , Explosive Trace Detectors, DFMD , HHMD , Explosive Vapor Detectors at NSCBI Airport Kolkata and other Premium Clients at Eastern India.
Education
Bachelor of Technology - Electrical Engineering
Narula Institute Of Technology
Kolkata, India 08.2011 - 06.2015
Skills
Customer Service
undefinedTimeline
Sr.Associate Sales
Vehant Technologies Pvt Ltd
05.2023 - Current
Field Service Engineer
Smiths Detection
08.2018 - 05.2023
Bachelor of Technology - Electrical Engineering
Narula Institute Of Technology
08.2011 - 06.2015
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