SRINATH M G
BRANCH OPERATION MANAGER
Bengaluru
Summary
Results-driven Deputy Branch Manager with expertise in KYC compliance, branch operations, and strategic decision-making. Proven ability to enhance operational efficiency and drive team performance through effective training and process improvements.
Overview
4
4
Languages
2
2
Certifications
4
4
years of professional experience
Work History
Deputy Branch Manager
ICICI Bank
05.2022 - Current
- Led daily branch operations, ensuring compliance with regulatory standards and bank policies.
- Developed staff training programs, enhancing team performance and customer service skills.
- Implemented process improvements, increasing operational efficiency and reducing transaction times.
- Analyzed financial reports to identify trends, guiding strategic decision-making for branch growth.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for high-risk profiles
- Check clients and business owners against global sanctions, PEP (Politically Exposed Persons)
- Review government IDs, address proofs, and corporate registry papers for real authenticity.
Education
MBA - Finance
Adarsh Institute of Management And Information Technology
Bengaluru, India 04.2001 -
Skills
Regulatory compliance(KYC, KYB)
Risk assessment(SDD,CDD)
Branch operations management
Operations management
Training and mentoring
Customer service
Operations management
Certification
NISM
Timeline
Deputy Branch Manager
ICICI Bank
05.2022 - Current
MBA - Finance
Adarsh Institute of Management And Information Technology
04.2001 -