Hi, I’m
Srinivasalu M
Fleet Management
Bangalore
Summary
District manager with 14 years of experience in quick service restaurants, skilled in all facets of restaurant operations. Expertise in training and developing staff to improve guest services through measurable techniques. Proven track record of implementing marketing strategies that meet sales targets while minimizing operating costs and maximizing profitability. Recognized for strong leadership abilities, effectively motivating teams and facilitating clear organizational communication.
Overview
17
years of professional experience
Work History
Nuvo Bus Transit Systems Pvt Ltd
City Manager
09.2024 - Current
Job overview
- Oversaw over Number personnel working in multiple areas.
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Worked alongside stakeholders to evaluate projects and determine feasibility of implementation.
- Consulted with managers to formulate racial equity plans for minority hiring by city departments.
- Oversaw personnel management functions, including recruitment, hiring, training, performance evaluations, and dispute resolution processes.
- Streamlined city operations through the development of effective policies and procedures.
- Improved public safety by working closely with law enforcement agencies to implement targeted crime reduction strategies.
- Promoted a culture of continuous improvement by soliciting feedback from staff members and implementing changes based on their input.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
- Maintained department productivity and standards through proactive management of teams and policies.
- Navigated complex regulatory processes to ensure compliance with federal, state, and local laws governing municipal operations.
Domino's Pizza
Deputy District Manager
01.2020 - 05.2024
Job overview
- Profit and Loss Accountability
- Staffing/Training/Development
- Labour Analysis/Management
- Inventory planning/Management
- Minimize costs, including food, beverage, supply, utility, and labor costs.
- Checking the Cashless report to compare daily wise Banking
- Motivating the team to achieve the Targets given by the Company.
- Maintaining the Quality of products for a better customer experience.
- Audit all sections before start the operations.
- Maintaining Standard FC given by the Company.
- Jubilant Food Works Ltd
Flipkart India Pvt Ltd
Hub In charge
01.2014 - 01.2018
Job overview
- Responsible for incorporating the best in Retail business practices for inventory management and Auditing to reduce pilferages at the restaurant level in both the Restaurant.
- To handle Customer complaints and develop matrix for customer retention.
- Responsible for coordinating all training and development programs in the Restaurant in coordination with the Training team.
- Crisis Management-Emergency situations handling, Safety and Security Management to ensure bottlenecks are removed and create a safe environment for restaurant team.
- Responsible for in house training of the managers and team members in order to enhance their overall performance and customer service leading to their personal and professional growth.
- Manage Team and department performance standards, ensure team excellence in meeting organization's goal.
- Should maintain standard Profit & Loss of the Company.
- Co-ordination with legal operations, finance, and projects department of the company to ensure smooth executions of the agreement/projects.
- Conducting training sessions at restaurant to train team to improve quality and productivity.
- Responsible for identifying the new locations for business expansion according to the business strategy and giving update to stakeholders to tackle the competitors.
- 2021-22 Highest ever sales Achieved 5.6Cr
- Achieved 95 % score in NSF audit.
- 2021-22 Scored 98.2% in Mistry audit
- Consecutively achieving the Sales targets 2022-24 financial year.
- MTD Audit has rated with score of 90%
- Rolax target achieved
- Had best rating consistently 2020-21 and 2021-22 financial year KRA with 'A' Grade/performance.
- Handling a Delivery Cum Pickup Center With 90+ Executives and 12 Team Leaders.
- Formally known as Instacart Services Pvt Ltd.
Domino's Pizza
Assistant Manager
12.2008 - 05.2010
Job overview
- Monitoring and taking necessary action against delay delivery and manpower planning.
- Utilization for Clearing in bond loads and Dashboard.
- Coordinating with TM about the daily activities like pending clearance.
- Conducting Daily Huddles regarding daily metrics like Conversion, D0, P1D, CSAT, Extra.
- Maintain budget and employee records, prepare payroll, pay bills and monitoring and keeping records.
- Schedule work hours for staff.
- Monitor food preparation and SOP.
- Maintain relationships with customer and staff.
- Ensures that standards of quality, service and image are met.
- Resolve the customer complaints about food quality or service.
- Daily Operation: Played key role to driving smooth operation and increase extra sale through value of ticket.
- Preparation of sales Target, Budget and execution.
- Indenting and inventory control: Evaluation of food Cost, managed within food cost budget.
- Track on effective frequency of customer orders, penetration and conversion.
- Precision marketing.
Education
Government P.U. College
SSLC
Vidya Pre University College
PUC
Mangalore Institute of Technological Science
BCom
Skills
MS EXCEL
Other Office tools
Unit setup, Planning and Management
Handling crew members activities
Indenting
Making reports on a Daily, Weekly and Monthly basis for the Head Office
Financial Matters
Timely feedback to the organization with respect to demands and requirements from the customers
Manage Team and department performance standards: ensure teams excellence in meeting organization's demands
Planning and supervising workflow: least possible cycle times with maximum quality customer service
Training and Staffing: Ensure employee satisfaction by resolving their conflicts, cares and concerns and thereby conduct timely performance evaluations and appraisals
Awards
Jubilant FoodWorks Ltd Achieved Best CPD manager award in area of ZM., Received appreciation certificate from Karnataka circle head for best handling 31st December sale.
Timeline
City Manager
Nuvo Bus Transit Systems Pvt Ltd
09.2024 - Current
Deputy District Manager
Domino's Pizza
01.2020 - 05.2024
Hub In charge
Flipkart India Pvt Ltd
01.2014 - 01.2018
Assistant Manager
Domino's Pizza
12.2008 - 05.2010
Government P.U. College
SSLC
Vidya Pre University College
PUC
Mangalore Institute of Technological Science
BCom