Open To Work
Srinivasalu M
Bangalore
Summary
A dynamic and achievement Oriented District Manager offering 14 years of QSR experience having hands on exposure to every aspect of day-to-day restaurant operations, trained and developed restaurant staff to handle the Guest services effectively with measurable techniques. Sales building by using precision marketing guidelines to create a sales environment that consistently met expected sales goals and reduced operating costs to maximize profitability at Restaurant level.
Overview
17
17
years of professional experience
Work History
City Manager
Nuvo Bus transit systems pvt Ltd
Banglore
09.2024 - Current
- Directed city transit operations to enhance public transportation services.
- Collaborated with local government agencies to ensure compliance with regulations.
- Implemented community outreach programs to promote transit system usage.
- Managed the day-to-day operations of all municipal departments and staff.
Deputy District Manager
Domino's Pizza
01.2020 - 05.2024
- Profit and Loss Accountability
- Staffing/Training/Development
- Labour Analysis/Management
- Inventory planning/Management
- Minimize costs, including food, beverage, supply, utility, and labor costs.
- Checking the Cashless report to compare daily wise Banking
- Motivating the team to achieve the Targets given by the Company.
- Maintaining the Quality of products for a better customer experience.
- Audit all sections before start the operations.
- Maintaining standard FC given by the Company.
- Jubilant Food Works Ltd
Hub In charge
Flipkart India Pvt Ltd
01.2014 - 01.2018
- Responsible for incorporating the best in Retail business practices for inventory management and Auditing to reduce pilferages at the restaurant level in both the Restaurant.
- To handle Customer complaints and develop matrix for customer retention.
- Responsible for coordinating all training and development programs in the Restaurant in coordination with the Training team.
- Crisis Management-Emergency situations handling, Safety and Security Management to ensure bottlenecks are removed and create a safe environment for restaurant team.
- Responsible for in house training of the managers and team members in order to enhance their overall performance and customer service leading to their personal and professional growth.
- Manage Team and department performance standards, ensure team excellence in meeting organization's goal.
- Should maintain standard Profit & Loss of the Company.
- Co-ordination with legal operations, finance, and projects department of the company to ensure smooth executions of the agreement/projects.
- Conducting training sessions at restaurant to train team to improve quality and productivity.
- Responsible for identifying the new locations for business expansion according to the business strategy and giving update to stakeholders to tackle the competitors.
- Formally known as Instacart Services Pvt Ltd.
- 2021-22 Highest ever sales Achieved 5.6Cr
- Achieved 95 % score in NSF audit.
- 2021-22 Scored 98.2% in Mistry audit
- Consecutively achieving the Sales targets 2022-24 financial year.
- MTD Audit has rated with score of 90%
- Rolax target achieved
- Had best rating consistently 2020-21 and 2021-22 financial year KRA with 'A' Grade/performance.
- Handling a Delivery Cum Pickup Center With 90+ Executives and 12 Team Leaders.
Assistant Manager
Domino's Pizza
12.2008 - 05.2010
- Monitoring and taking necessary action against delay delivery and manpower planning.
- Utilization for Clearing in bond loads and Dashboard.
- Coordinating with TM about the daily activities like pending clearance.
- Conducting Daily Huddles regarding daily metrics like Conversion, D0, P1D, CSAT, Extra.
- Maintain budget and employee records, prepare payroll, pay bills and monitoring and keeping records.
- Schedule work hours for staff.
- Monitor food preparation and SOP.
- Maintain relationships with customer and staff.
- Ensures that standards of quality, service and image are met.
- Resolve the customer complaints about food quality or service.
- Daily Operation: Played key role to driving smooth operation and increase extra sale through value of ticket.
- Preparation of sales Target, Budget and execution.
- Indenting and inventory control: Evaluation of food Cost, managed within food cost budget.
- Track on effective frequency of customer orders, penetration and conversion.
- Precision marketing.
- Jubilant FoodWorks Ltd
- Achieved Best CPD manager award in area of ZM.
- Received appreciation certificate from Karnataka circle head for best handling 31st December sale.
Education
SSLC -
Government P.U. College
PUC -
Vidya Pre University College
BCom -
Mangalore Institute of Technological Science
Skills
- MS EXCEL
- Other Office tools
- Unit setup, Planning and Management
- Handling crew members activities
- Indenting
- Making reports on a Daily, Weekly and Monthly basis for the Head Office
- Financial Matters
- Timely feedback to the organization with respect to demands and requirements from the customers
- Manage Team and department performance standards: ensure teams excellence in meeting organization's demands
- Planning and supervising workflow: least possible cycle times with maximum quality customer service
- Training and Staffing: Ensure employee satisfaction by resolving their conflicts, cares and concerns and thereby conduct timely performance evaluations and appraisals
- Staff management
- Financial accountability
- Problem solving
- Performance monitoring
- Administration strength
- Fieldwork
- Report creation
- Human resources management
- Drafting expertise
- Team collaboration
- Report generation
- Stakeholder management
- Department oversight
- Organizational leadership
- Data collection/organization
- Labor negotiations
- Process improvements
- Management team building
- Revenue growth
- Task prioritization
- Cost reduction
- Performance improvements
- Cross-functional team leadership
- Supervision and training
Personal Information
- Father's Name: Late Muniswamy
- Mother's Name: Papamma
- Date of Birth: 05/06/85
- Marital Status: Married
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteSalary Range
₹45000/yr - ₹200000/yrTimeline
City Manager
Nuvo Bus transit systems pvt Ltd
09.2024 - Current
Deputy District Manager
Domino's Pizza
01.2020 - 05.2024
Hub In charge
Flipkart India Pvt Ltd
01.2014 - 01.2018
Assistant Manager
Domino's Pizza
12.2008 - 05.2010
SSLC -
Government P.U. College
PUC -
Vidya Pre University College
BCom -
Mangalore Institute of Technological Science