Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
JOB OBJECTIVE
Websites
Timeline
Generic
Srinivasa Ravikanth Panganamamula

Srinivasa Ravikanth Panganamamula

Hyderabad

Summary

  • Associate Director of consulting, a first principles thinker and an impact coach
  • Industries: US Health care and Manufacturing 02C
  • Projects executed: SAAS product implementation, SAP migrations, Java, iOS, Android, US health care - Claims, Appeals, billing and enrollment automations, Approach of project delivery: Deliver a value with speed with an end goal to realize the value. Measure the customer feedback with net promoter score (NPS).
  • Delivering multiple projects worth USD ~ 2M.
  • Expert in Agile and Waterfall methodologies. Critical path and Critical chain expert.
  • Extensive intelligence in ITIL foundation framework which includes Service, Problem, Escalation, Change, Transition, Project Management with proficiency in managing issues that could impact end-to-end delivery operations and providing leadership/direction

Overview

18
18
years of professional experience
1
1
Certification

Work History

Associate Director

HighRadius
Hyderabad
01.2024 - Current
  • In charge of overseeing Global Implementations across accounts, comprising a minimum of 12 projects, with target revenue of approx. $2 million per project annually. Tasked with delivering value to multiple accounts while leading large teams consisting of Project Managers, Assistant Project Managers, Consultants, and Architects.
  • Be a solo player for accounts with high value – Drives the project as alone with Sr. Consultants and Solution Delivery Managers.
  • Achieve value by automating all feasible Order-to-Cash (O2C) processes, aiming to enhance net recovery rates, overdue coverage, FTE savings, reduction in bad debt, and expedited cash clearing, among other objectives.
  • o Provide regular updates on account status directly to the client's CFO during Steering Committee meetings. Continuously align with executives to ensure delivery of value is in accordance with expectations.
  • o Solve problems by first principles approach and proactively identify risks and issues by FMEA.
  • o Conduct weekly business reviews with Project Managers to ensure that each project's cost, schedule, and quality are on track. Forecast cost overruns and proactively mitigate them.
  • o Empower Project Managers to proactively address and respond to risks effectively.
  • Make decisions on deployment strategies with the aim to deliver highest automation value.
  • Negotiations on budgets for each deployment with commercial teams and consulting leadership.
  • Recommend process improvement with a rationale to strategy and operational teams.
  • Hiring project managers – Hiring A players who are Innovative and Highly productive
  • Mentor PMs and APMs by continuously empower them to make decisions with a value delivery mindset.
  • Conduct performance appraisals and provide SMART progressive goals to align with organizational objectives.
  • Achievements: Manager of the year 2023 and Highflyer Manager H1 2023.

Project Manager

HighRadius
Hyderabad
11.2022 - 12.2023
  • As the project manager, oversee the deployment of HighRadius products for multiple accounts alongside consultants and architects.
  • Ensure timely delivery of value by effectively planning and managing project schedules. Regularly engage with clients to align on the scope of delivery.
  • Communicate project status to all stakeholders through weekly reviews. Conduct root cause analysis with consultants to address delivery defects.
  • Proactively mitigate or prevent implementation issues.
  • Provide regular feedback to project staff to enhance project efficiency. Update account directors weekly on project status.
  • Utilize the "Answer first, followed by Rationale" strategy for clear communication

Project Manager, PMO

BcForward - Elanco Animal Health
Hyderabad
11.2018 - 10.2022
  • Manager projects in Manufacturing, IT, supply chain, quality projects using Critical chain methodology.
  • Manage and proactively communicate deviations in scope, schedule, resources issues and cost.
  • Managed global projects( - Lilly to Elanco IT tech transfers, Bayer to Elanco IT tech transfers.
  • Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns.
  • Monitored customer satisfaction levels by collecting feedback from stakeholders through surveys or interviews.
  • Created project governance models to ensure compliance with standards and regulations.
  • Managed cross-functional teams responsible for successful completion of projects and programs according to scope, timeline, budget constraints and quality requirements.
  • Provided guidance on best practices in project management methodology across multiple business units.
  • Prepared presentations summarizing progress against key milestones throughout the life cycle of a project and program.

Project Manager

Techouts
Hyderabad
01.2018 - 07.2018
  • Implement - SAP Hybris eCommerce along with Android and iOS implemetations
  • Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
  • Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
  • Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
  • Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.

General Manager

Tema Business Systems
Hyderabad
07.2017 - 11.2017
  • Sage X3 ERP implementations.
  • Head of all organizational functions - IT, Project Delivery, Human resources and Finance.
  • Actively participated in strategic planning sessions focused on long-term growth opportunities.
  • Conducted regular meetings with stakeholders to review progress against objectives and timelines.
  • Organized and facilitated meetings with stakeholders to discuss project progress.
  • Developed, implemented and monitored project plans to ensure successful completion of projects.
  • Communicated regularly with senior management about progress on key initiatives and upcoming milestones.
  • Provided ongoing guidance and support to project staff throughout the life cycle of each project.
  • Developed processes for monitoring the effectiveness of operational systems in order to improve efficiency.

Deputy Manager

Optum Global Solutions
Hyderabad
08.2012 - 06.2017
  • Responsible for automation projects and US HealthCare Part D appeal based out of Hyderabad and Noida sites.
  • Responsible to manage a head count of 100+ FTEs which contained Appeals analysts, Subject Matter experts, Assistant Managers and Sr. Assistant Managers.
  • Responsible for all phases of people management - Hiring and separation. Forecasting, Hiring, training and coaching, performance management and separation.
  • Certified as a Manager Alpha and Situational Leader.
  • Provided guidance and support to team members to help them achieve goals.
  • Prepared monthly progress reports detailing achievements against set targets.

Growth Path:

  • Sr. Assistant Manager Mar’15 – Jun’15
  • Assistant Manager Aug’12 - Feb’15

Team Leader

Sitel
Hyderabad
09.2006 - 07.2012
  • Responsible for a team of 20 FTEs including an SME while they help troubleshot technical issues of internet connectivity, email configurations etc.

Growth Path:

  • Subject Matter expert
  • Master Trainer
  • Sr technical support
  • Technical support

Education

B.Tech - Electrical Engineering

JNTU
Hyderabad, TG

Skills

  • Strategic leadership
  • Program Management - Scope, Schedule, Cost, Quality, Risks, Resources etc
  • Coaching and Feedback - Certified as Impact Coach consultant
  • Decision Making
  • Situational Leadership
  • Account/Program Management
  • Process Improvement
  • Budget Management
  • Hiring and Training
  • Performance Evaluations
  • Team Collaboration and Leadership

Certification

  • Project Management Professional - PMP
  • SAFe Scrum Manager - SAFe
  • Agile Scrum Master
  • Impact Coach Consultant
  • Manager Alpha
  • Master Trainer

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Accomplishments

  • Many but the recent ones are Manager of the year - 2023. Manager of H2 2023.

JOB OBJECTIVE

  • Seasoned Program Management Professional with over 17+ yearsof experience, targeting a challenging Project Director role in Hyderabad. Adept at end-to-end project management, client engagement, and budgeting, with a focus on delivering speed to value in industries such as US healthcare, SAAS product implementation, and manufacturing

Timeline

Associate Director

HighRadius
01.2024 - Current

Project Manager

HighRadius
11.2022 - 12.2023

Project Manager, PMO

BcForward - Elanco Animal Health
11.2018 - 10.2022

Project Manager

Techouts
01.2018 - 07.2018

General Manager

Tema Business Systems
07.2017 - 11.2017

Deputy Manager

Optum Global Solutions
08.2012 - 06.2017

Team Leader

Sitel
09.2006 - 07.2012

B.Tech - Electrical Engineering

JNTU
Srinivasa Ravikanth Panganamamula