Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Personal Information
Timeline
Hi, I’m

STEPHEN C

Bangalore
STEPHEN C

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
years of professional experience

Work History

Moder and Archwell Company

Senior Analyst
06.2024 - 03.2025

Job overview

  • Escrow Administration: Managed escrow accounts, ensured compliance with regulations, and maintained accurate records.
  • Transaction Coordination: Coordinated with buyers, sellers, lenders, and stakeholders to facilitate smooth transactions.
  • Document Preparation: Prepared and reviewed escrow documents, including closing instructions and settlement statements.
  • Fund Management: Managed and disbursed funds according to escrow instructions.
  • Compliance: Ensured compliance with regulatory requirements.

Herbal Fresh Naturals Pvt Ltd

Supply Chain Management
06.2023 - 06.2024

Job overview

  • Supply Chain Planning: Developed and implemented supply chain strategies to meet business objectives.
  • Inventory Management: Managed inventory levels, optimized stock levels, and minimized waste.
  • Supplier Management: Sourced and managed suppliers, negotiated contracts, and ensured compliance.
  • Logistics and Transportation: Coordinated transportation, warehousing, and delivery of goods.
  • Risk Management: Identified and mitigated supply chain risks.

Coforge BPS

Sr. Team Member
11.2021 - 10.2022

Job overview

  • Conducted thorough title searches, examined property records, and obtained Tax Certificates for USA title companies.
  • Gained experience in Refinance and Purchase processes.

Thinksmart Info Solution

Sr. Process Associate
09.2018 - 09.2021

Job overview

  • Conducted title searches, obtained Tax Certificates, and gained experience in Refinance and Purchase processes.

Edutel Technologies

Digital Marketing Executive & Customer Support
09.2016 - 07.2018

Job overview

  • Utilized Amazon Marketplace and e-commerce platforms to drive sales and customer engagement.
  • Provided exceptional customer service to international clients.

Hinduja Global Solutions Pvt Ltd

Technical Service Executive
08.2011 - 05.2016

Job overview

  • Collaborated with onsite technicians to resolve line issues efficiently.
  • Processed orders with ILEC (Telephone Company) for new service lines.

Sparsh BPO

Customer Service Executive
02.2009 - 06.2011

Job overview

  • Managed incoming calls and customer service inquiries.
  • Processed orders, cancellations, and modifications.

Education

Reliable English High School
Bangalore

SSLC

University Overview

Ramaiah PU College
Bangalore

PUC

University Overview

Skills

  • Basic computer knowledge
  • MS Office
  • Ticketing Tools: CRM
  • Ticketing Tools: Eagle
  • Ticketing Tools: Amazon Feedback
  • Ticketing Tools: AMROCK

Disclaimer

Disclaimer

I declare the above statements are true to the best of my knowledge.

Languages

Languages
  • English
  • Kannada
  • Telugu
  • Tamil

Personal Information

Personal Information
  • Date of Birth: 03/01/85
  • Nationality: Indian

Timeline

Senior Analyst
Moder and Archwell Company
06.2024 - 03.2025
Supply Chain Management
Herbal Fresh Naturals Pvt Ltd
06.2023 - 06.2024
Sr. Team Member
Coforge BPS
11.2021 - 10.2022
Sr. Process Associate
Thinksmart Info Solution
09.2018 - 09.2021
Digital Marketing Executive & Customer Support
Edutel Technologies
09.2016 - 07.2018
Technical Service Executive
Hinduja Global Solutions Pvt Ltd
08.2011 - 05.2016
Customer Service Executive
Sparsh BPO
02.2009 - 06.2011
Reliable English High School
SSLC
Ramaiah PU College
PUC
STEPHEN C