Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
STEPHEN C
Bangalore
Summary
Overview
16
years of professional experience
Work History
Moder and Archwell Company
Senior Analyst
06.2024 - 03.2025
Job overview
- Escrow Administration: Managed escrow accounts, ensured compliance with regulations, and maintained accurate records.
- Transaction Coordination: Coordinated with buyers, sellers, lenders, and stakeholders to facilitate smooth transactions.
- Document Preparation: Prepared and reviewed escrow documents, including closing instructions and settlement statements.
- Fund Management: Managed and disbursed funds according to escrow instructions.
- Compliance: Ensured compliance with regulatory requirements.
Herbal Fresh Naturals Pvt Ltd
Supply Chain Management
06.2023 - 06.2024
Job overview
- Supply Chain Planning: Developed and implemented supply chain strategies to meet business objectives.
- Inventory Management: Managed inventory levels, optimized stock levels, and minimized waste.
- Supplier Management: Sourced and managed suppliers, negotiated contracts, and ensured compliance.
- Logistics and Transportation: Coordinated transportation, warehousing, and delivery of goods.
- Risk Management: Identified and mitigated supply chain risks.
Coforge BPS
Sr. Team Member
11.2021 - 10.2022
Job overview
- Conducted thorough title searches, examined property records, and obtained Tax Certificates for USA title companies.
- Gained experience in Refinance and Purchase processes.
Thinksmart Info Solution
Sr. Process Associate
09.2018 - 09.2021
Job overview
- Conducted title searches, obtained Tax Certificates, and gained experience in Refinance and Purchase processes.
Edutel Technologies
Digital Marketing Executive & Customer Support
09.2016 - 07.2018
Job overview
- Utilized Amazon Marketplace and e-commerce platforms to drive sales and customer engagement.
- Provided exceptional customer service to international clients.
Hinduja Global Solutions Pvt Ltd
Technical Service Executive
08.2011 - 05.2016
Job overview
- Collaborated with onsite technicians to resolve line issues efficiently.
- Processed orders with ILEC (Telephone Company) for new service lines.
Sparsh BPO
Customer Service Executive
02.2009 - 06.2011
Job overview
- Managed incoming calls and customer service inquiries.
- Processed orders, cancellations, and modifications.
Education
Reliable English High SchoolBangalore
SSLC
University Overview
Ramaiah PU CollegeBangalore
PUC
University Overview
Skills
- Basic computer knowledge
- MS Office
- Ticketing Tools: CRM
- Ticketing Tools: Eagle
- Ticketing Tools: Amazon Feedback
- Ticketing Tools: AMROCK
Disclaimer
Disclaimer
I declare the above statements are true to the best of my knowledge.
Languages
Languages
- English
- Kannada
- Telugu
- Tamil
Personal Information
Personal Information
- Date of Birth: 03/01/85
- Nationality: Indian
Timeline
Senior Analyst
Moder and Archwell Company
06.2024 - 03.2025
Supply Chain Management
Herbal Fresh Naturals Pvt Ltd
06.2023 - 06.2024
Sr. Team Member
Coforge BPS
11.2021 - 10.2022
Sr. Process Associate
Thinksmart Info Solution
09.2018 - 09.2021
Digital Marketing Executive & Customer Support
Edutel Technologies
09.2016 - 07.2018
Technical Service Executive
Hinduja Global Solutions Pvt Ltd
08.2011 - 05.2016
Customer Service Executive
Sparsh BPO
02.2009 - 06.2011
Reliable English High School
SSLC
Ramaiah PU College
PUC
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