Hi, I’m
Subhajit Chatterjee
Kolkata
Summary
Currently working as a Business Process Lead taking care of PTP domain. Having a zest for solving complex problems. Executed a project that will help the vendors to get the payment on time.
Also, leading a team of 6 pax.
Overview
6
years of professional experience
Work History
Tata Consultancy Services
Business Process Lead
08.2024 - Current
Job overview
- Monitored team performance against targets, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Trained new staff in relevant processes and procedures.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Identified areas where additional training was needed among team members in order to improve their skillset.
Tata Consultancy Services
Senior Process Associate
10.2021 - 07.2024
Job overview
- Validation, Invoice Processing, Query Handling, TN&E, Refunds, Vendor Management, Auditing, Payments and Reporting.
Genpact
Process Associate
07.2018 - 10.2021
Job overview
- Indexing, Invoice Processing, Emails, Invoice Audit etc
Education
Acharya Girish Chandra Bose College, Calcutta University
Bachelor Of Commerce (Hons)
01-2018
Sri Aurobindo Siksha Sadan
Higher Secondary from Commerce
01-2015
Tehgoria Sikshayatan High School
Secondary
01-2013
Skills
- SAP
- MS - Excel
- Team Supervision
- Mentoring
- Work Planning
- SOP Adherence
- Problem-Solving
- Leading Team Meetings
- Service Level Agreements
- Process Improvement
- Recruitment
Timeline
Business Process Lead
Tata Consultancy Services
08.2024 - Current
Senior Process Associate
Tata Consultancy Services
10.2021 - 07.2024
Process Associate
Genpact
07.2018 - 10.2021
Acharya Girish Chandra Bose College, Calcutta University
Bachelor Of Commerce (Hons)
Sri Aurobindo Siksha Sadan
Higher Secondary from Commerce
Tehgoria Sikshayatan High School
Secondary
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