Subham Jaiswal
Key Account Manager
Howrah
Summary
Being an early starter, I feel privileged to have worked with reputed organization in sales helping me have hands on experience in various domains. As a professional, I believe one has to be multi- dimensional and jack of all trades to contribute to organization growth, I would love to work in a company that offers me an opportunity to prove my mettle while helping me to learn new skills enhancing personal growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Key Account Manager
Zomato pvt ltd
West Bengal
08.2021 - 03.2024
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Supported sales and reporting for large and medium-sized accounts.
- Negotiated and maintained cost-effective contract pricing structures with restaurants owners to maintain positive ROI.
- Developed and delivered presentations to high order volume mx in city to position products and services.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through physical recces, networking, marketing and prospective database leads.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
BDM
CLASSPLUS
west bengal
12.2020 - 08.2021
- Building Relationships with Coaching Centre Owner to increase business revenue and customer acquisition by selling white labelled application
- Achieved Target of Every Month since the date of joining and even awarded rookie of the month
- Onboarded some of biggest clients in Kolkata today who are generating more than lakhs rupees business every month for the company
- Managing accounts of different owners which led me to design there campaigns, helping them in marketing activity which helped them flourish against local competitors
- Lead Generation was the main point source in this I had to call clients pitch our Products share details over whatsapp then close them over face to face meeting.
- Grew revenue in target markets by engaging in strategic partnerships and alliances.
Sales Manager
Oyo Rooms and Hotels Ltd
West Bengal
05.2019 - 07.2020
- Supervising multiple venues assigned and collaborating with venue partners to increase business revenue and customer acquisition I had the rare privilege of managing an MG (minimum guarantee) property and ensuring that the sales and revenue targets are met for each month
- Achieved non-venue and non-core sales target for multiple months This led to an exponential increase in basket value for a particular customer and increased brand loyalty among the customer
- Given the challenging MG target, developed special Partner Relationship Program to ensure flexibility in pricing, operations and marketing spend from the venue partner.
- Telesales was the main point source in this I had to call clients pitch our Products share details over watsapp and then call them for visit and achieve closure on weekly basis
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Business Executive
Polo Towers Hotels
05.2018 - 04.2019
- Developed marketing plans in consultation with market research team to increase footfalls and
- Developed marketing programs and campaigns in collaboration with marketing team which led to enhanced brand visibility and high customer engagement at multiple platforms
- Worked with other team members to ensure high occupancy rates and customer retention In one of projects, worked with operations team to ensure that all food items were properly stocked
- In consultation with franchise partners for various services, ensured collaboration among various departments Which led to an 11% increase in month –on –month basis
- Managed financials prudently, ensuring budget adherence while investing wisely in areas critical to long-term success.
Education
Master Of Business Administration - Marketing
Suresh Gyan Vihaar
Jaipur 08.2023 - Current
Bachelor of Arts - English
Himalayan University
A 06.2015 - 07.2018
Skills
Customer targeting
Negotiation
Operations management
Key account management
Consultative selling
Business Development
Account development
Territory Management
Customer rapport
Strategic planning
Solution selling
Coaching and mentoring
Relationship selling
Social media marketing
Accomplishments
- KAM of the month was monthly RnR programm where highest achiever used to be rewarded and I can proudly say that I received it 3 times in a month.
- Booking hero initiative was started in October during world cup 2023 where I had AI video advertisement to clients where my performance was immensely appreciated as I was in top 5 in the region.Where I generated extra revenue of 3lakhs for 3 consecutive month.
- Zomato call of duty an initiative where I did 130 Acquisition in JFM outer.
- Rookie of the month very special reward which I received during my tenure in classplus which also inspired many colleagues who joined with me.
- Super striker initiative where I did 15 sale in 2 weeks which on an average was like one sale every day.
- Star warrior during the time of covid when hospitality industry was going through a crisis and people were avoiding bookings my consistency and performance helped me to get booking of 7 lakhs which was very huge at that point for a team.
Additional Information
- HOBBIES AND PERSONAL INTEREST
- Being a sports enthusiast, I love playing several sports like cricket, kabaddi etc.
- Read books and content on various topics such as current affairs, marketing development, start-ups etc.
- PERSONAL DETAILS
1. Date of Birth : 25/03/1996
2. Hometown : West Bengal
3. Languages : Hindi , Englishi
4. Marital Status : Single
Timeline
Master Of Business Administration - Marketing
Suresh Gyan Vihaar
08.2023 - Current
Key Account Manager
Zomato pvt ltd
08.2021 - 03.2024
BDM
CLASSPLUS
12.2020 - 08.2021
Sales Manager
Oyo Rooms and Hotels Ltd
05.2019 - 07.2020
Business Executive
Polo Towers Hotels
05.2018 - 04.2019
Bachelor of Arts - English
Himalayan University
06.2015 - 07.2018