Subrata Chatterjee
Sr Manager Sales & Operation
Habra
Summary
Results-driven professional with 21 years of experience in Inventory & Logistics Management, Warehouse Operations, Branch Operations, and Commercial Operations. Currently serving as a Senior Sales Operations Manager at Sonodyne Technologies Pvt. Ltd., Kolkata, with added responsibilities in Corporate Sales. Expertise in driving business growth through Vendor Management and Logistics Management, ensuring profitability and team synchronization. Skilled in efficiently managing warehouse operations, optimizing stocks, space utilization, and inventory management. Proven track record of streamlining processes, leading high-performing teams, and consistently meeting organizational objectives.
Overview
28
28
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Sales Operation Manager & Corporate Sales
Sonodyne Technologies Pvt Ltd.
07.2006 - Current
- Joined as an Asst. Manager- Supply Chain in July 2006
- Successfully handled HUB operations & CFA operation in Eastern Region
- Material movement, Material planning, Inventory control also handling six retail stores.
- Responsible for overseeing the development of contractual service level agreements & Participating in the negotiation process with service providers.
- Pan India Corporate Sales, (Reliance, Aditya Birla, Café Coffee Day, Home Town, Big Basket (Tata Brand))
- Handling selected Key Trade dealer whose business turnover more than 50 lacks
- Managing complete Transportation & Warehousing for 3 factories/warehouses in Eastern India and 1 in Mumbai
- Responsible for ensuring that all billing & Invoicing is performed in accordance with agreed terms & that the correct cross charging is maintained with the zones or business.
- Oversee preparation of quotations, Performs & MIS Report
- Leading a team of 48 members, frequently travelling to various branches for pre logistics & supply Chain strategy & ensure smooth branch operation
- Manage relationships with principal firms and interactions regarding product, pricing, promotion and delivery etc
- Instrumental in developing complete C & FA depot operations in Eastern Region comprising a Sales value of Rs.1.5 cr (monthly avg. basis).
- Performing the logistics operations in conformance to GST.
- Statutory laws in regards to commercial operation.
- Managing supplier performance versus contract KPI.
- Formulating and maintaining operational budget for payroll and non-payroll payment.
- Demand forecasting, Supply Planning & MRP concept.
- Transportation & Warehousing.
- Presently Working with Oracle ambience last 2 years
Store Officer
Asian Paints Ltd
04.2000 - 06.2006
- Joined as a Store officer April 2000
- Customer Service: Pre transaction Phase (System design, Customer education, Service Organization, Service Policy), Transaction Phase (Order fulfillment reliability, Delivery Consistency, Order postponement), Post transaction Phase (Order status information, Customer Complaints, Claims, Returns)
- Supply Chain Management: (I) Capacity planning (ii) Demand Planning (iii) Distribution Networking (iv) Collection from dealer within the time
- Warehousing: (I) Goods inwards (ii) Inspection & Auditing (iii) Goods Outwards (iv) Stock out & Excess Stocks (vi) Warehousing Expenses (vii) Transit Damage & Breakage (viii) Consignment tracking
- Materials Storage System: Inventory Management, Transportation, MIS Report
Customer Support Executive
Cad Cam Development Center
04.1997 - 03.2000
- Joined as Executive- Customer Support April 1997.
- Inventory maintenance.
- Software installation.
- Familiar with customer problem.
- Training and developing customer.
Education
Bachelor of Science - Science
Kolkata University
Kolkata, India 04.2001 - 01.1998
Skills
Channel Management
Client Servicing
Commercial Operation
Materials Management / Purchase
Team Management
Vendor Management
Team leadership
Operations management
Strategic planning
Performance management
Time management
Business development
Business administration
Relationship building
Personal Information
- Date of Birth: 05/05/69
- Nationality: Indian
Extramural Activities
- Represented school in sporting events
- Represented college in different inter-college cultural and sporting events
- Represented Sonodyne Electronics Co. Pvt. Ltd. in different seminars and exhibitions
Certification
Diploma In Operation Management
Timeline
Diploma In Operation Management
05-2022
Senior Sales Operation Manager & Corporate Sales
Sonodyne Technologies Pvt Ltd.
07.2006 - Current
Bachelor of Science - Science
Kolkata University
04.2001 - 01.1998
Diploma In ERP SAP R/3 SD Module
06-2000
Store Officer
Asian Paints Ltd
04.2000 - 06.2006
Diploma In Computer Application
07-1999
Customer Support Executive
Cad Cam Development Center
04.1997 - 03.2000