Sudeep Penugonda
Bengaluru
Summary
Senior Product Manager – Data & GenAI with expertise in AI/ML products, data platforms, and analytics. Built Thrillophilia’s data platform from 0-1, scaling it to 30TB/month with 99% uptime. Led the GenAI vertical, launching a RAG-based Support Bot that filtered 46% of tickets. Previously at Airtel Digital, developed AI-driven recommendation & segmentation systems, improving CTR by 60% and reducing CAC by 65%. Skilled in LLMs, RAG, NLP, cloud data platforms, and AI adoption strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Product Manager - Data & GenAI
Thrillophilia
Jaipur
03.2024 - Current
- Designed and deployed a RAG-based Support Bot, reducing 46% of support tickets and improving customer experience.
- Built Thrillophilia’s Data Platform from 0-1, scaling it to process 30TB of data per month with 99% uptime SLA.
- Established and led a 10-member data team (analysts & engineers) to drive data initiatives and AI adoption.
- Initiated and led the GenAI vertical, spearheading AI-driven solutions for business impact.
Product Manager - Data & ML
Airtel Digital
Bengaluru
03.2022 - 03.2024
- Developed a Recommendations Engine powering Airtel’s app, improving content discovery by 16%, achieving 60% better CTRs, and 23% higher conversions.
- Built a Smart Segmentation Product for digital marketers, reducing Customer Acquisition Cost (CAC) by 65% through targeted ad strategies.
- Redefined data architecture, converting base tables into OLAP structures, optimizing queries, and saving 40TB of compute per month.
Associate Product Manager, Web & Mobile Analytics
AJIO
Bengaluru
02.2020 - 03.2022
- Migrated AJIO from Google Analytics 3 (UA) to GA4, restructuring clickstream data for enhanced analytics capabilities.
- Implemented an A/B Testing Framework and SOP, enabling data-driven decision-making and optimized testing strategies.
- Led the 0-1 analytics implementation for AJIO LUXE, a new luxury vertical, ensuring comprehensive data tracking and insights.
Analytics Engineer
Dentsu World Services
Pune
04.2019 - 02.2020
- Increased top-of-funnel engagement by 16% by optimizing banners and widgets through A/B testing on an e-commerce website.
- Improved conversion rates, achieving 8% higher CTRs on Add to Cart and 15% on Add to Wishlist by refining UI/UX elements.
- Received "Customer Delight" award for empathizing with users and providing quick, impactful solutions.
Associate Analytics Engineer
Nabler Digital Analytics Company
Bengaluru
12.2017 - 04.2019
- Worked extensively on Google Tag Manager and Tealium to implement tracking for Google Analytics and marketing pixels.
Education
MCA - Advance Analytics and Data Science
Kristu Jayanti College
03.2018
B.Com - Commerce & Marketing
National College Basavanagudi
03.2015
Skills
- Product Roadmap & Strategy
- AI & Data Platform Management
- A/B Testing & Experimentation
- Agile Methodologies (Scrum, Kanban)
- Cross-functional Collaboration
- AI/ML: LLMs, RAG, NLP, Recommendation Engines
- Data Platforms: BigQuery, Snowflake, PostgreSQL, Data Pipelines
- Programming: Python, SQL
- Cloud Services: AWS, GCP
- Analytics Tools: Google Analytics, GTM, Tealium
- Data Governance: OLAP, Data Modeling, ETL/ELT
Certification
- Advance Google Analytics (GAIQ) Google
- GCP Databricks Platform Architect Databricks
- Generative AI Fundamentals Databricks
Timeline
Senior Product Manager - Data & GenAI
Thrillophilia
03.2024 - Current
Product Manager - Data & ML
Airtel Digital
03.2022 - 03.2024
Associate Product Manager, Web & Mobile Analytics
AJIO
02.2020 - 03.2022
Analytics Engineer
Dentsu World Services
04.2019 - 02.2020
Associate Analytics Engineer
Nabler Digital Analytics Company
12.2017 - 04.2019
MCA - Advance Analytics and Data Science
Kristu Jayanti College
B.Com - Commerce & Marketing
National College Basavanagudi
Similar Profiles
Ashutosh NagaichAshutosh Nagaich
SR Executive at ThrillophiliaSR Executive at Thrillophilia
Virendra KalawatVirendra Kalawat
Sr. Operation Executive at ThrillophiliaSr. Operation Executive at Thrillophilia
Ananay TyagiAnanay Tyagi
Sr. TA Specialist at ThrillophiliaSr. TA Specialist at Thrillophilia