Sudheep Sudhakar
Bangalore
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
Input Zero Technologies
02.2024 - Current
- Project handled: ServiceNow Implementation - ITSM, CSM, SPM.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Senior Project Manager
Tek Systems, INC
07.2023 - 10.2023
- Recruited as Senior Project Manager after multiple rounds of client interview with Wells Fargo, but had to relieve from the project as the client hiring went on freeze due to current organization re-structuring.
Partner Consultant
Happiest Minds Technologies Private Limited
06.2022 - 02.2023
- Project handled: BMR (NetBackup) Installation & Backup
- End to end project managing the BMR project where BMR is implemented and configured on all client PC's and backup policy created
- Ensure that all projects are delivered on time, within the scope and budget
- Develop a detailed project plan to monitor and track progress
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Create and maintain comprehensive project documentation
- Develop spreadsheets, PPTs, diagrams and process maps to document needs.
Associate Project Manager
DXC Technology India Private Limited
02.2019 - 05.2022
- Projects Handled: ServiceNow, Database/Unix server patching
- Handling Unix/Solaris Servers, MSSQL, Oracle, Sybase database and Cluster Patching, Upgrading Oracle Instance
- End to end project management and Change management to ensure that all projects are delivered on time, within the scope and budget
- Perform risk management to minimize project risks
- Develop spreadsheets, PPTs, diagrams and process maps to document needs
- Presenting Daily & Weekly status update with the business director and program manager.
Senior Project Manager
Oracle India Private Ltd
02.2015 - 02.2019
- Projects Handled: Hardware build, Storage Upgradation, VM-upgrades and OCI Migrations
- Technical Knowledge Cloud Computing Servers (Unix/Windows) Middleware, Database, Storage Networking Unix Scheduling Tool - Autosys Net-Backup Learning Pipeline Data Science Specialization PMP Certification
- Infrastructure Provisioning Team is part of Oracle Managed Cloud Services
- New customer instance builds can be a fresh install where the software configuration is completed by various product's implementation team and refresh install where instance cloning is done by Refresh team
- End to end project management to ensure that all projects are delivered on time, within the scope and budget
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Perform risk management to minimize project risks
- Develop spreadsheets, PPTs, diagrams and process maps to document needs
- Presenting Daily & Weekly status update with the business director and program manager.
System Engineer
Societe Generale Global Solution Center
07.2010 - 12.2014
- Worked as a part of the Global Command Center
- Majorly into Incident Management, Transitions and Service delivery
- Create, maintain and recommend changes in operational management, operational procedures, policies, standards, escalation documents, diagrams and all other documentation
- Ensuring compliance and support of management practices
- Utilize business and technical knowledge to ensure procedures are in line with service level agreement requirements
- Produce KPIs to assess the team performance in terms of volume, accuracy and timeliness
- Implement Lean techniques like White Board
- Problem Solving Sessions, RCA, Skill Matrix etc
- For team to improve quality of the services delivered and to improve employee morale.
System Administrator
Cybernet Slash Support
12.2008 - 06.2010
- Incident, Event management and Service delivery
- Monitoring the UNIX servers (6000+) via remote login administration tools (NSM Console, Autosys 4.5, Dollar Universe)
- CA NSM
- Batch scheduling CA Autosys.
Technical Support Engineer
HCL Technologies Limited
11.2006 - 12.2008
- Major responsibilities include dealing with the configuration and troubleshooting of the wired and wireless routers on Windows/Mac OS, checking any fault with the Broadband line
- Trouble shooting on Broadband Connection and email issues of the clients.
Education
Bachelor in Computer Application -
Bangalore University
Skills
- Project Planning
- Scope Management
- Client Relationship Management
- Project plan development
- ServiceNow
- IT Applications & Infrastructure
Certification
- Diploma in IT Infrastructure management
- Prince2 Foundation & Practitioner Certified
- ITILV3 Foundation Certified
- Cloud Computing Certified
- Project Management - (Waterfall & Agile) PDU's covered
Competencies
Project Management, Budgeting & Costing, Risk Management, Stakeholder Management, MS Project, Excel, ServiceNow, Incident Management, Change Management, Service Delivery
Personal Information
Title: Senior Project Manager
Timeline
Project Manager
Input Zero Technologies
02.2024 - Current
Senior Project Manager
Tek Systems, INC
07.2023 - 10.2023
Partner Consultant
Happiest Minds Technologies Private Limited
06.2022 - 02.2023
Associate Project Manager
DXC Technology India Private Limited
02.2019 - 05.2022
Senior Project Manager
Oracle India Private Ltd
02.2015 - 02.2019
System Engineer
Societe Generale Global Solution Center
07.2010 - 12.2014
System Administrator
Cybernet Slash Support
12.2008 - 06.2010
Technical Support Engineer
HCL Technologies Limited
11.2006 - 12.2008
Bachelor in Computer Application -
Bangalore University
- Diploma in IT Infrastructure management
- Prince2 Foundation & Practitioner Certified
- ITILV3 Foundation Certified
- Cloud Computing Certified
- Project Management - (Waterfall & Agile) PDU's covered
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