Suga Priya Periyakaruppan
HR Manager
Kurnool,AP
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
17
17
years of professional experience
Work History
HR Manager
Kap Call Center Pvt Ltd
Bengaluru, India (Remote)
02.2021 - Current
- Led end-to-end recruitment and onboarding processes for technical and non-technical roles
- Implemented and managed HR policies, employee handbook, and compliance procedures aligned with labor laws.
- Oversaw employee engagement initiatives, monthly team activities, and internal communications to improve morale.
- Managed performance appraisal cycles, goal setting, and regular employee feedback processes.
- Handled payroll processing, attendance tracking, and leave management using HRMS tools.
- Acted as the point of contact for employee grievances and conflict resolution, ensuring timely and fair solutions.
- Collaborated with department heads on workforce planning and talent development strategies.
- Maintained and updated HR databases, employee files, and generated HR reports for management.
- Assisted in training and development programs by identifying skill gaps and arranging workshops.
- Managed 10 members Team to achieve the desired target
Head of Sales & Marketing
KAP CALL Center Pvt Ltd
Bengaluru, India
02.2017 - 03.2020
- IAnalyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies on major social media sites.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Increased 30% revenue with the time duration of 18 Months
Business Development ManagerBuilt a Pipeline of ₹1
Kap Computer Solutions Pvt Ltd
Bengaluru, India
02.2015 - 02.2017
- Increased lead conversion rate by 22% through personalized follow-ups and demo schedulin Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- I
Regional Business Development Manager
Diagonal Cadd
Karaikudi, India
05.2011 - 09.2012
- Visited engineering colleges regularly to promote training and certification programs.
- Scheduled and conducted meetings with principals, placement officers, and department heads to introduce CADD Centre offerings.
- Carried out campus presentations and seminars to educate students on the value of CAD training and career opportunities.
- Generated leads through cold calling, field visits, and networking with academic institutions.
- Developed and maintained strong relationships with students and college stakeholders to ensure consistent engagement.
- Achieved monthly and quarterly sales targets through focused marketing and direct sales strategies.
Teaching Assistant
Alagappa University
Karaikudi, India
06.2009 - 03.2011
- Partnered with teacher to plan and implement lessons following collage curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Business Development Executive
Synergy Cargo Management
Bengaluru, India
06.2008 - 01.2009
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consistently exceeded monthly sales targets by 15–25% through effective relationship-building and follow-ups
Education
MBA - International Business Management
Alagappa University
Karaikudi, India04-2010
Bachelor of Science - Mathematics
Gandhigram University
Dindigul04-2006
Skills
- HR Operations, Attendance Management, Leave Tracking, HR Documentation
- Payroll Processing, Salary Structuring, Compensation & Benefits, Provident Fund
- Engagement Programs, Team Building, Retention, Culture Initiatives
- Performance appraisal expertise
- HR Reports, Attrition Reports, Recruitment Analytics
Timeline
HR Manager
Kap Call Center Pvt Ltd
02.2021 - Current
Head of Sales & Marketing
KAP CALL Center Pvt Ltd
02.2017 - 03.2020
Business Development ManagerBuilt a Pipeline of ₹1
Kap Computer Solutions Pvt Ltd
02.2015 - 02.2017
Regional Business Development Manager
Diagonal Cadd
05.2011 - 09.2012
Teaching Assistant
Alagappa University
06.2009 - 03.2011
Business Development Executive
Synergy Cargo Management
06.2008 - 01.2009
MBA - International Business Management
Alagappa University
Bachelor of Science - Mathematics
Gandhigram University