SUJEET KUMAR
Tele Sales Executive
Noida
Work Preference
Summary
Dedicated and driven professional with a strong desire to contribute skills towards achieving company goals. Committed to serving nation and family by utilizing abilities in the most effective manner possible. Eager to apply expertise and make a meaningful impact within the organization.
Professional sales expert with knack for closing deals and exceeding client expectations. Known for building strong client relationships and delivering tailored solutions to meet their needs. Excels in collaborative environments and adapts swiftly to new challenges, ensuring team success and customer satisfaction.
Overview
2
2
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Assit. Branch Manager
Kosmos management marketing pvt Ltd.
05.2018 - 08.2020
- Directed daily branch operations to maintain service quality, compliance, and smooth workflow.
- Supervised staff performance, assigned responsibilities, and supported team development.
- Managed customer escalations and resolved issues to protect branch reputation.
- Monitored sales activity and identified opportunities to improve branch revenue.
- Coordinated inventory control, cash handling, and transaction accuracy.
Customer care executive
Koccher Infotech
08.2022 - 11.2022
- Responded to customer inquiries through phone, email, and chat with accurate, timely support.
- Resolved billing, account, and service issues while maintaining professional communication.
- Documented case details and updates in CRM systems for consistent follow-up.
- Escalated complex complaints to appropriate teams and tracked resolution progress.
Tele Sales Executive
IENERGIZER
01.2026 - Current
- Contacted prospective customers using approved scripts to generate qualified leads and appointment opportunities.
- Managed high-volume outbound calls while maintaining accurate records in CRM systems.
- Resolved objections professionally to improve call conversions and customer engagement.
- Updated account details and call outcomes to support clean reporting and follow-up.
- Delivered product information clearly to guide customer interest and next-step decisions.
- Coordinated call transfers and escalations to appropriate departments for timely resolution.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
Education
B.Tech. - Computer Science
Dronacharya Group of Institutions
Greater Noida 01.2012 - 04.2016
Senior secondary examination - undefined
A.N.COLLEGE
PatnaSecondary examination - undefined
St.G.R.H.S
PatnaSkills
Lead generation
Closing sales
Telemarketing
Objection handling
Inbound and outbound calls
Outbound and inbound calls
CRM software
Performance tracking
Follow-up communication
Customer service
Product sales
Interdepartmental coordination
Call routing
Data entry
Verbal and written communication
Reliable and punctual
Weaknesses
- Can't say 'NO' to work
- Sometimes I get involved in work too much & don't keep track of time
Personal Information
- Father's Name: PRADUMAN SINGH
- Mother's Name: BIBHA DEVI
- Date of Birth: 01/15/94
- Nationality: INDIAN
Disclaimer
I hereby declare that the above information is true to the best of my knowledge.
Timeline
Tele Sales Executive
IENERGIZER
01.2026 - Current
Customer care executive
Koccher Infotech
08.2022 - 11.2022
Assit. Branch Manager
Kosmos management marketing pvt Ltd.
05.2018 - 08.2020
B.Tech. - Computer Science
Dronacharya Group of Institutions
01.2012 - 04.2016
Secondary examination - undefined
St.G.R.H.S
Senior secondary examination - undefined
A.N.COLLEGE