Customer Support Executive
24/7.ai
- Developed Strong relationships with clients, resulting in repeat business and positive feedback.
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Enhanced team performance by consistently meeting or exceeding individual and departmental goals.
- Streamlined support processes for faster resolution times and increased customer loyalty.
- Supported sales efforts through upselling products or services when appropriate during customer interactions, contributing to revenue growth.