Sujit Routray

Cluster Manager

Reliance Trends, Bhubaneswar

• Provided weekly income and quarterly cluster reports to company headquarters.
• Trained facility managers on company policy and procedure for similar performance throughout cluster.
• Analyzed sales data to manage cluster performance and make informed financial decisions.
• Implemented trending initiatives to help drive sales across cluster.
• Managed cluster expenditure by adhering to set budget.
• Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
• Monitored facility managers and staff performance through quarterly review assessments.
• Prepared budgets for 200CR facilities within cluster.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Cost optimization of store through Rent negotiation, Opex control, manpower reduction.
• Driving new projects assigned by the organization and delivered exceptional results (Cash project, Cost optimization, Space reduction, Barcode Implementation, Asset transfer, KPI drive, GM Drive, Inventory Control)

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Managed inventory control, cash control and store opening and closing procedures.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Prepared annual budgets with controls to prevent overages.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps