Travelling
Hi, I’m
Sukanya Mukherjee
Lead Cabin Attendant
Hyderabad
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
8
years of professional experience
5
years of post-secondary education
1
Certification
3
Languages
Work History
Interglobe Aviation LtdHyderabad
Lead Cabin Attendant
12.2018 - Current
Job overview
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Resolved passenger conflicts and medical emergencies during flights.
Vistara Airlines Kolkata
Ground Service Agent
08.2017 - 09.2018
Job overview
- Understood FAA, TSA and airport regulations and verified compliance.
- Attended and completed required online and in-person training and mentored newer agents
SpiceJet AirlinesKolkata
Ground Service Agent
07.2015 - 05.2017
Job overview
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Education
NBC Girls’ High SchoolKolkata
Higher Secondary from Science Education
04.2010 - 08.2012
St Paul’s CM College Kolkata
B.Sc Mathematics from Mathematics
09.2012 - 05.2015
Skills
Emergency care
undefinedCertification
Information Technology Training - 06 months
Interests
Reading
Timeline
Lead Cabin Attendant
Interglobe Aviation Ltd
12.2018 - Current
Ground Service Agent
Vistara Airlines
08.2017 - 09.2018
Ground Service Agent
SpiceJet Airlines
07.2015 - 05.2017
St Paul’s CM College
B.Sc Mathematics from Mathematics
09.2012 - 05.2015
NBC Girls’ High School
Higher Secondary from Science Education
04.2010 - 08.2012
Information Technology Training - 06 months
05-2009
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