Sukhada Shelar
Senior Travel Specialist
Mumbai
Summary
To start my career in an Organization that values commitment, skills and knowledge such that I deliver my best as a professional and contribute towards the growth of the organization and myself.
EXPERIENCE
Overview
19
19
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Sales Manager (B2B South-India Head)
Intersight Holidays Mumbai
12.2011 - Current
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Formulated and presented innovative strategies to company to build successful sales plans.
- Cultivated a culture of accountability within the sales team by setting clear objectives, providing regular feedback, and recognizing exceptional performance.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new agents relationships.
- Attended industry events and conventions to explain sales opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Handling B2B queries, replying to quotations, taking confirmations from agents, making bookings in hotels & with transporters, making payments to hotels, negotiating with hotels and transporters for better rates.
Customer Service Executive
Sulfast Chemical Industries
01.2010 - 06.2011
CSA
WNS Global Services
01.2011 - 03.2011
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Marketing Executive
City Limouzines India Ltd.
01.2007 - 06.2010
Education
T.Y.B.Com. -
University of Mumbai (I.D.E.)
Mumbai01-2011
H.S.C. - undefined
Lala Lajpat Rai College of Commerce
01-2004
S.S.C. - undefined
King George School
01-2002
Ticketing
IATA/UFTAA Foundation Course
Mumbai, India09-2011
Skills
Negotiation Skills
Team Leadership
Market Analysis
Sales Forecasting
Accomplishments
Received multiple customer and lead appreciation emails for target achievement and accurate estimates.
Certification
IATA/UFTAA Foundation Course, Montreal, Canada, 2011-09-01
Interests
Listening to Music
Timeline
Senior Sales Manager (B2B South-India Head)
Intersight Holidays Mumbai
12.2011 - Current
CSA
WNS Global Services
01.2011 - 03.2011
Customer Service Executive
Sulfast Chemical Industries
01.2010 - 06.2011
Marketing Executive
City Limouzines India Ltd.
01.2007 - 06.2010
H.S.C. - undefined
Lala Lajpat Rai College of Commerce
S.S.C. - undefined
King George School
T.Y.B.Com. -
University of Mumbai (I.D.E.)
Ticketing
IATA/UFTAA Foundation Course