Suma Nayak
HR Manager
Thane
Summary
Well-qualified HR manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
37
37
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Manager - HR
Oilmax Energy Pvt Ltd
Mumbai
03.2015 - Current
- (Group Company) 400+ employees (Corporate Office and Field Sites)
- Talent Acquisition - Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- On boarding & off boarding - Onboarded new employees with training and new hire documentation
- Letter Management - Issuing all types of letters
- Employee Relations - Managed and motivated employees to be productive and engaged in work
- Employee Engagement - Planning events, trips and also organizing festival /Birthday celebrations
- Data Management - Handling Data for the group company
- Learning & Development - Co oridinated with external vendors for training programs
- Performance Management System - Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Self-motivated, with a strong sense of personal responsibility.
Manager
Beyond Squarefeet Advisory Pvt. Ltd
11.2010 - 10.2012
- Accounts & MIS
- MIS Reporting & Analysis (Leasing, Lease Payment Collection, Invoice collection) on various projects
- Processing Salaries
- Managing Accounting function including Petty cash
- Monitoring Audit process closely (External Auditor)
- Ensure all statutory liabilities - TDS, Service Tax as complied
- Preparing Cash Flow Statement
- Raising Invoice and Ensure Payment to Various Clients based on agreements.
Team Leader
Infosys Ltd
05.2005 - 06.2010
- Processing Salaries
- Leading a team in data process for one of the Largest Telecom Company in US
- Recruiting advisors for our process
- Successfully handled Business replication in Bangalore under (BCP) Business continuity plan for one of the Largest Telecom Company in UK
- Trained New Employees on Process
Customer Service Representative
HDFC
Bangalore
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
MBA - Business & Finance Management
Allahabad Agricultural University
03.2004 - 09.2006
B Com -
Mangalore University
HSC - undefined
Skills
Talent Acquisition
undefinedCertification
Reducing the time in processing a BAN - Billing Account Number, Infosys Ltd - 2006
Timeline
Teacher Training Course, Fevicryl
08-2020
Manager - HR
Oilmax Energy Pvt Ltd
03.2015 - Current
Manager
Beyond Squarefeet Advisory Pvt. Ltd
11.2010 - 10.2012
Reducing the time in processing a BAN - Billing Account Number, Infosys Ltd - 2006
10-2006
Team Leader
Infosys Ltd
05.2005 - 06.2010
MBA - Business & Finance Management
Allahabad Agricultural University
03.2004 - 09.2006
Customer Service Representative
HDFC
B Com -
Mangalore University
HSC - undefined
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